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Service Management and Marketing: A Customer Relationship Management Approach Service Management and Marketing: A Customer Relationship Management Approach by Christian Grönroos

Service Management and Marketing: A Customer Relationship Management Approach

by Christian Grönroos


ISBN 13: 9780471720348

Format: Paperback (404 pages)
Publisher: John Wiley & Sons
Published: 27 Jul 2000

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Marketing in the Groundswell Marketing in the Groundswell by Charlene Li, Josh Bernoff

Marketing in the Groundswell

by Charlene Li, Josh Bernoff


ISBN 13: 9781422129807

Format: Hardcover (131 pages)
Publisher: Harvard Business School Press
Published: 01 Jun 2009

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Marketing: A Behavioural Analysis Marketing: A Behavioural Analysis by Peter M. Chisnall

Marketing: A Behavioural Analysis

by Peter M. Chisnall


ISBN 13: 9780070841505

Format: Paperback (326 pages)
Publisher: McGraw-Hill Publishing Co.
Published: 01 May 1985

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Borderless World Borderless World by Ohmae Kenichi

Borderless World

by Ohmae Kenichi


ISBN 13: 9780006376651

Format: Paperback (288 pages)
Publisher: HarperCollins Publishers Ltd
Published: 09 Aug 2002
Other Format: Hardcover

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Effective Selling Through Psychology Effective Selling Through Psychology by V. R. Buzzotta,etc.

Effective Selling Through Psychology

by V. R. Buzzotta,etc.


ISBN 13: 9780884103936

Format: Hardcover (338 pages)
Publisher: HarperBusiness
Published: Jan 1983

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Improve Your Copywriting: Teach Yourself Improve Your Copywriting: Teach Yourself by Jonathan Gabay

Improve Your Copywriting: Teach Yourself

by Jonathan Gabay


ISBN 13: 9781444102956

Format: Paperback (336 pages)
Publisher: Teach Yourself
Published: 29 Jan 2010

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ITIL Continual Service Improvement ITIL Continual Service Improvement by George Spalding,Gary Case

ITIL Continual Service Improvement

by George Spalding,Gary Case


ISBN 13: 9780113310494

Format: Paperback (232 pages)
Publisher: Stationery Office
Published: 30 May 2007

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Social Marketing: Why should the Devil have all the best tunes? Social Marketing: Why should the Devil have all the best tunes? by Gerard Hastings

Social Marketing: Why should the Devil have all the best tunes?

by Gerard Hastings


ISBN 13: 9780750683500

Format: Illustrated (386 pages)
Publisher: Routledge
Published: 21 May 2007

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Effective Internal Communication (PR in Practice) Effective Internal Communication (PR in Practice) by Lyn Smith,Pamela Mounter

Effective Internal Communication (PR in Practice)

by Lyn Smith,Pamela Mounter


ISBN 13: 9780749452650

Format: Illustrated (288 pages)
Publisher: Kogan Page
Published: 03 Jul 2008
Other Format: Paperback

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Marketing (Marketing Series: Diploma) Marketing (Marketing Series: Diploma) by Paul Reynolds, Geoffrey A. Lancaster

Marketing (Marketing Series: Diploma)

by Paul Reynolds, Geoffrey A. Lancaster


ISBN 13: 9780750620550

Format: Paperback (416 pages)
Publisher: Butterworth-Heinemann Ltd
Published: 19 Jun 1995
Other Format: Paperback

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