Handbook of Customer Satisfaction Measurement
by Nigel Hill
ISBN 13: 9780566077661
Format: Hardcover (310 pages) Publisher: Gower Publishing Ltd Published: 12 Dec 1996
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What Clients Love: A Field Guide to Growing Your Business: A Field Guide to Growning Your Business
by Harry Beckwith
ISBN 13: 9780446527552
Format: Hardcover (320 pages) Publisher: Business Plus Imports Published: 03 Jul 2003
Communicating with Customers (Orion Business Toolkit S.)
by Patrick Forsyth
ISBN 13: 9780752821023
Format: Paperback (160 pages) Publisher: Orion Business (an Imprint of The Orion Publishing Group Ltd ) Published: 19 Jun 1999
Rapid Result Referrals: Practical Tips and Ideas to Increase Your Sales (Knowledge Nugget Guides)
by Roy Sheppard
ISBN 13: 9781901534047
Format: Paperback (160 pages) Publisher: Centre Publishing Published: 11 Jun 2001
Raving Fans: A Revolutionary Approach to Customer Service
by Ken Blanchard,Sheldon Bowles
ISBN 13: 9780688123161
Format: Hardcover (138 pages) Publisher: Jossey Bass Published: 01 Jan 1996
Delivering Knock Your Socks Off Service (Knock Your Socks Off Series)
by Kristin J. Anderson,Ron Zemke,John Bush
ISBN 13: 9780814479704
Format: Paperback (136 pages) Publisher: Amacom Published: 01 Nov 1997 Other Format: Paperback
The Relationship Revolution: Closing the Customer Promise Gap
by Larry Hochman
ISBN 13: 9780470687932
Format: Hardcover (166 pages) Publisher: Wiley Published: 05 Feb 2010
101 Ways to Grow Your Business
by Hugh Williams
ISBN 13: 9781905261475
Format: Paperback (128 pages) Publisher: Lawpack Publishing Ltd Published: 26 Feb 2007
CUSTOMER RELATIONSHIP MANAGEMENT
by Iod; IOD Staff
ISBN 13: 9780749432959
Format: Paperback (80 pages) Publisher: Kogan Page Published: 24 Nov 1999
The Discipline of Market Leaders: Choose Your Customers, Narrow Your Focus, Dominate Your Market
by Fred Wiersema,Michael Treacy
ISBN 13: 9780201407198
Format: Illustrated (210 pages) Publisher: Basic Books Published: 10 Jan 1997 Other Format: Hardcover, Paperback
See, Feel, Think, Do: The Power of Instinct in Business
by Andy Milligan,Shaun Smith
ISBN 13: 9781904879558
Format: Paperback (192 pages) Publisher: Cyan Books and Marshall Cavendish Published: 01 Aug 2007
Delighting Your Customers: Delivering Excellent Customer Service Without Breaking the Bank (Business on a Shoestring)
by Avril Owton
ISBN 13: 9780713675429
Format: Paperback (208 pages) Publisher: A & C Black Publishers Ltd Published: 30 Sep 2007