Digital Engagement: Internet Marketing That Captures Customers and Builds Intense Brand Loyalty
by Leland Harden,Bob Heyman
ISBN 13: 9780814410721
Format: Illustrated (256 pages) Publisher: Amacom Published: 01 Jan 2009
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Service Management and Marketing: A Customer Relationship Management Approach
by Christian Grönroos
ISBN 13: 9780471720348
Format: Paperback (404 pages) Publisher: John Wiley & Sons Published: 27 Jul 2000
Marketing in the Groundswell
by Charlene Li, Josh Bernoff
ISBN 13: 9781422129807
Format: Hardcover (131 pages) Publisher: Harvard Business School Press Published: 01 Jun 2009
Marketing: A Behavioural Analysis
by Peter M. Chisnall
ISBN 13: 9780070841505
Format: Paperback (326 pages) Publisher: McGraw-Hill Publishing Co. Published: 01 May 1985
Harvard Business Review on Sales and Selling
by Harvard Business School Press
ISBN 13: 9781422145913
Format: Paperback (208 pages) Publisher: Harvard Business School Press Published: 01 Feb 2009
Borderless World
by Ohmae Kenichi
ISBN 13: 9780006376651
Format: Paperback (288 pages) Publisher: HarperCollins Publishers Ltd Published: 09 Aug 2002 Other Format: Hardcover
Contagious Customer Care
by Nicky Frisby,Ian Chakravorty,Alison Lawrence
ISBN 13: 9780953728459
Format: Paperback (190 pages) Publisher: Go MAD Books Published: 29 Nov 2001
Get Clients Now!: 28-day Marketing Program for Professionals and Consultants
by C. J Hayden
ISBN 13: 9780814479926
Format: Paperback (224 pages) Publisher: Amacom Published: 28 Feb 1999 Other Format: Paperback
Improve Your Copywriting: Teach Yourself
by Jonathan Gabay
ISBN 13: 9781444102956
Format: Paperback (336 pages) Publisher: Teach Yourself Published: 29 Jan 2010
ITIL Continual Service Improvement
by George Spalding,Gary Case
ISBN 13: 9780113310494
Format: Paperback (232 pages) Publisher: Stationery Office Published: 30 May 2007
Social Marketing: Why should the Devil have all the best tunes?
by Gerard Hastings
ISBN 13: 9780750683500
Format: Illustrated (386 pages) Publisher: Routledge Published: 21 May 2007
Connected Marketing: The Viral, Buzz and Word of Mouth Revolution
by Justin Kirby
ISBN 13: 9780750666343
Format: Paperback (318 pages) Publisher: Routledge Published: 09 Nov 2005