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Digital Engagement: Internet Marketing That Captures Customers and Builds Intense Brand Loyalty

by Leland Harden,Bob Heyman

ISBN 13: 9780814410721

Format: Illustrated (256 pages)
Publisher: Amacom
Published: 01 Jan 2009

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Service Management and Marketing: A Customer Relationship Management Approach

by Christian Grönroos

ISBN 13: 9780471720348

Format: Paperback (404 pages)
Publisher: John Wiley & Sons
Published: 27 Jul 2000

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Marketing in the Groundswell

by Charlene Li, Josh Bernoff

ISBN 13: 9781422129807

Format: Hardcover (131 pages)
Publisher: Harvard Business School Press
Published: 01 Jun 2009

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Marketing: A Behavioural Analysis

by Peter M. Chisnall

ISBN 13: 9780070841505

Format: Paperback (326 pages)
Publisher: McGraw-Hill Publishing Co.
Published: 01 May 1985

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Questions are the Answers: How to Get to 'Yes' in Network Marketing

by Allan Pease

ISBN 13: 9780959365870

Format: Paperback (112 pages)
Publisher: Orion
Published: 17 Oct 2002

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New Books Catalogue April - September 2007: Adland: A Global History of Advertising: 3

by Mark Tungate

ISBN 13: 9780749448370

Format: Hardcover (278 pages)
Publisher: Kogan Page
Published: 03 Jul 2007

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How to Win Customers: Using Customer Service for a Competitive Edge

by Jacques Horovitz

ISBN 13: 9780273032885

Format: Paperback (144 pages)
Publisher: Financial Times Prentice Hall
Published: 29 May 1990

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Public Relations (Made Simple Books)

by Frank Jefkins

ISBN 13: 9780434985067

Format: Paperback (288 pages)
Publisher: William Heinemann Ltd
Published: Jun 1982
Other Format: Paperback

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Business and Marketing Environment

by Professor Adrian Palmer,Ian Worthington

ISBN 13: 9780077092627

Format: Paperback (352 pages)
Publisher: McGraw-Hill Publishing Co.
Published: 01 Jul 1996
Other Format: Hardcover, Paperback

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Construction Marketing: A Professional Approach

by Paul Pearce

ISBN 13: 9780727716521

Format: Hardcover (138 pages)
Publisher: Thomas Telford Ltd
Published: 07 Feb 1994

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CustomerCentric Selling

by Michael Bosworth,John Holland

ISBN 13: 9780071425452

Format: Hardcover (272 pages)
Publisher: McGraw-Hill Education
Published: 01 Dec 2003

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Services Marketing

by Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler

ISBN 13: 9780071244961

Format: Paperback (624 pages)
Publisher: McGraw-Hill Higher Education
Published: 01 Jul 2005
Other Format: Paperback

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