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Customer Service: How to Achieve Total Customer Satisfaction Customer Service: How to Achieve Total Customer Satisfaction by Malcolm Peel

Customer Service: How to Achieve Total Customer Satisfaction

by Malcolm Peel


ISBN 13: 9781850913047

Format: Hardcover (198 pages)
Publisher: Kogan Page Ltd
Published: 30 Sep 1987

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Marketing Strategy: How to Prepare It - How to Implement It (CIM Student Workbook: Diploma) Marketing Strategy: How to Prepare It - How to Implement It (CIM Student Workbook: Diploma) by Paul Fifield

Marketing Strategy: How to Prepare It - How to Implement It (CIM Student Workbook: Diploma)

by Paul Fifield


ISBN 13: 9780750632843

Format: Paperback (352 pages)
Publisher: Butterworth-Heinemann
Published: 16 Jul 1998
Other Format: Hardcover, Paperback

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Marketing: Concepts and Strategies Marketing: Concepts and Strategies by Sally Dibb,Lyndon P. Simkin,William M. Pride,O.C. Ferrell

Marketing: Concepts and Strategies

by Sally Dibb,Lyndon P. Simkin,William M. Pride,O.C. Ferrell


ISBN 13: 9780395543528

Format: Paperback (800 pages)
Publisher: Houghton Mifflin
Published: 01 May 1991
Other Format: Paperback

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Services Marketing Services Marketing by Valarie Zeithaml,Mary Jo Bitner

Services Marketing

by Valarie Zeithaml,Mary Jo Bitner


ISBN 13: 9780071199148

Format: Paperback (624 pages)
Publisher: McGraw-Hill Education
Published: 01 Aug 2002
Other Format: Paperback

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Strategic Marketing: Creating Competitive Advantage Strategic Marketing: Creating Competitive Advantage by John Ford, Douglas West, Essam Ibrahim

Strategic Marketing: Creating Competitive Advantage

by John Ford, Douglas West, Essam Ibrahim


ISBN 13: 9780199273980

Format: Paperback (552 pages)
Publisher: OUP Oxford
Published: 27 Apr 2006
Other Format: Paperback

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Principles and Practice of Marketing Principles and Practice of Marketing by David Jobber

Principles and Practice of Marketing

by David Jobber


ISBN 13: 9780077079352

Format: Paperback (704 pages)
Publisher: McGraw-Hill Publishing Co.
Published: 20 Mar 1995
Other Format: Paperback

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Management of Service Operations (Book & CD Rom Pack) Management of Service Operations (Book & CD Rom Pack) by Nevan Wright

Management of Service Operations (Book & CD Rom Pack)

by Nevan Wright


ISBN 13: 9780304705283

Format: Paperback (256 pages)
Publisher: Thomson Learning
Published: 22 Jul 1999

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Copywriting (Teach Yourself) Copywriting (Teach Yourself) by Jonathan Gabay

Copywriting (Teach Yourself)

by Jonathan Gabay


ISBN 13: 9780340781708

Format: Paperback (335 pages)
Publisher: Teach Yourself
Published: 28 Jul 2000
Other Format: Paperback

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The Popcorn Report: Revolutionary Trend Predictions for Marketing in the 1990s The Popcorn Report: Revolutionary Trend Predictions for Marketing in the 1990s by Popcorn Faith

The Popcorn Report: Revolutionary Trend Predictions for Marketing in the 1990s

by Popcorn Faith


ISBN 13: 9780099230618

Format: Paperback (240 pages)
Publisher: Arrow Books Ltd
Published: 01 Apr 1993
Other Format: Hardcover

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Understanding Brands (Creating Success, 113) Understanding Brands (Creating Success, 113) by Peter Cheverton

Understanding Brands (Creating Success, 113)

by Peter Cheverton


ISBN 13: 9780749446659

Format: Paperback (160 pages)
Publisher: Kogan Page
Published: 03 Apr 2006

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Town and Country Auctions in Britain: The Bargain Hunter's Handbook Town and Country Auctions in Britain: The Bargain Hunter's Handbook by Eric Geen

Town and Country Auctions in Britain: The Bargain Hunter's Handbook

by Eric Geen


ISBN 13: 9780749504694

Format: Paperback (224 pages)
Publisher: Automobile Association
Published: 01 Mar 1992

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Waiting for Your Cat to Bark Waiting for Your Cat to Bark by Bryan Eisenbert,Jeffrey Eisenbert

Waiting for Your Cat to Bark

by Bryan Eisenbert,Jeffrey Eisenbert


ISBN 13: 9780785218975

Format: Hardcover (240 pages)
Publisher: HarperCollins Leadership
Published: 31 Oct 2006

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