Customer Service: How to Achieve Total Customer Satisfaction
by Malcolm Peel
ISBN 13: 9781850913047
Format: Hardcover (198 pages) Publisher: Kogan Page Ltd Published: 30 Sep 1987
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Marketing Strategy: How to Prepare It - How to Implement It (CIM Student Workbook: Diploma)
by Paul Fifield
ISBN 13: 9780750632843
Format: Paperback (352 pages) Publisher: Butterworth-Heinemann Published: 16 Jul 1998 Other Format: Hardcover, Paperback
Marketing: Concepts and Strategies
by Sally Dibb,Lyndon P. Simkin,William M. Pride,O.C. Ferrell
ISBN 13: 9780395543528
Format: Paperback (800 pages) Publisher: Houghton Mifflin Published: 01 May 1991 Other Format: Paperback
Services Marketing
by Valarie Zeithaml,Mary Jo Bitner
ISBN 13: 9780071199148
Format: Paperback (624 pages) Publisher: McGraw-Hill Education Published: 01 Aug 2002 Other Format: Paperback
Strategic Marketing: Creating Competitive Advantage
by John Ford, Douglas West, Essam Ibrahim
ISBN 13: 9780199273980
Format: Paperback (552 pages) Publisher: OUP Oxford Published: 27 Apr 2006 Other Format: Paperback
Principles and Practice of Marketing
by David Jobber
ISBN 13: 9780077079352
Format: Paperback (704 pages) Publisher: McGraw-Hill Publishing Co. Published: 20 Mar 1995 Other Format: Paperback
Management of Service Operations (Book & CD Rom Pack)
by Nevan Wright
ISBN 13: 9780304705283
Format: Paperback (256 pages) Publisher: Thomson Learning Published: 22 Jul 1999
Copywriting (Teach Yourself)
by Jonathan Gabay
ISBN 13: 9780340781708
Format: Paperback (335 pages) Publisher: Teach Yourself Published: 28 Jul 2000 Other Format: Paperback
The Popcorn Report: Revolutionary Trend Predictions for Marketing in the 1990s
by Popcorn Faith
ISBN 13: 9780099230618
Format: Paperback (240 pages) Publisher: Arrow Books Ltd Published: 01 Apr 1993 Other Format: Hardcover
Understanding Brands (Creating Success, 113)
by Peter Cheverton
ISBN 13: 9780749446659
Format: Paperback (160 pages) Publisher: Kogan Page Published: 03 Apr 2006
Town and Country Auctions in Britain: The Bargain Hunter's Handbook
by Eric Geen
ISBN 13: 9780749504694
Format: Paperback (224 pages) Publisher: Automobile Association Published: 01 Mar 1992
Waiting for Your Cat to Bark
by Bryan Eisenbert,Jeffrey Eisenbert
ISBN 13: 9780785218975
Format: Hardcover (240 pages) Publisher: HarperCollins Leadership Published: 31 Oct 2006