ITIL Continual Service Improvement
by George Spalding,Gary Case
ISBN 13: 9780113310494
Format: Paperback (232 pages) Publisher: Stationery Office Published: 30 May 2007
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Connected Marketing: The Viral, Buzz and Word of Mouth Revolution
by Justin Kirby
ISBN 13: 9780750666343
Format: Paperback (318 pages) Publisher: Routledge Published: 09 Nov 2005
Deliver Outstanding Customer Service: 2nd edition: Gain and Retain Customers and Stay Ahead of the Competition (How to Gain and Retain Customers and Stay Ahead of the Compe)
by Susan Nash, Derek Nash
ISBN 13: 9781857037838
Format: Paperback (240 pages) Publisher: How To Books Ltd Published: 01 May 2002
Effective Internal Communication (PR in Practice)
by Lyn Smith,Pamela Mounter
ISBN 13: 9780749452650
Format: Illustrated (288 pages) Publisher: Kogan Page Published: 03 Jul 2008 Other Format: Paperback
Effective Selling Through Psychology
by V. R. Buzzotta,etc.
ISBN 13: 9780884103936
Format: Hardcover (338 pages) Publisher: HarperBusiness Published: Jan 1983
Marketing Research (MCGRAW HILL SERIES IN MARKETING)
by Peter M. Chisnall
ISBN 13: 9780077074296
Format: Hardcover (412 pages) Publisher: McGraw-Hill Publishing Co. Published: 01 Jan 1992 Other Format: Hardcover, Paperback
Marketing Management and Strategy
by Mr Peter Doyle
ISBN 13: 9780273651505
Format: Paperback (464 pages) Publisher: Financial Times/ Prentice Hall Published: 16 Nov 2001 Other Format: Paperback
Marketing Decisions for New and Mature Products: Planning, Development and Control
by Robert A. Hisrich, Michael P. Peters
ISBN 13: 9780675206471
Format: Hardcover (531 pages) Publisher: Merrill Published: 06 Mar 1991
Principles of Marketing
by Dr Frances Brassington,Dr Stephen Pettitt
ISBN 13: 9780273657910
Format: Paperback (1164 pages) Publisher: Financial Times/ Prentice Hall Published: 03 Dec 2002 Other Format: Hardcover, Paperback
How to Win Customers: Using Customer Service for a Competitive Edge
by Jacques Horovitz
ISBN 13: 9780273032885
Format: Paperback (144 pages) Publisher: Financial Times Prentice Hall Published: 29 May 1990
Branding Across Borders: A Guide to Global Brand Marketing
by James R. Gregory, Jack G. Weichmann
ISBN 13: 9780658009457
Format: Hardcover (320 pages) Publisher: McGraw-Hill Professional Published: 01 Dec 2001
How to Succeed in Selling (A Cedar Book)
by Alfred Tack
ISBN 13: 9780434111251
Format: Hardcover (105 pages) Publisher: Hutchinson Published: 15 Dec 1986 Other Format: Hardcover