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How to Win Customers: Using Customer Service for a Competitive Edge How to Win Customers: Using Customer Service for a Competitive Edge by Jacques Horovitz

How to Win Customers: Using Customer Service for a Competitive Edge

by Jacques Horovitz


ISBN 13: 9780273032885

Format: Paperback (144 pages)
Publisher: Financial Times Prentice Hall
Published: 29 May 1990

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Consumer Behaviour (Marketing Series: Student) Consumer Behaviour (Marketing Series: Student) by Chris Rice

Consumer Behaviour (Marketing Series: Student)

by Chris Rice


ISBN 13: 9780750605496

Format: Paperback (420 pages)
Publisher: Butterworth-Heinemann Ltd
Published: 16 Aug 1993

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Services Marketing Services Marketing by Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler

Services Marketing

by Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler


ISBN 13: 9780071244961

Format: Paperback (624 pages)
Publisher: McGraw-Hill Higher Education
Published: 01 Jul 2005
Other Format: Paperback

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Sale of Goods Sale of Goods by P.S. Atiyah,Prof J N Adams,Prof H L MacQueen

Sale of Goods

by P.S. Atiyah,Prof J N Adams,Prof H L MacQueen


ISBN 13: 9780582894082

Format: Paperback (616 pages)
Publisher: Longman
Published: 21 Apr 2005
Other Format: Paperback

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Eating the Big Fish: How Challenger Brands Can Compete Against Brand Leaders (Adweek Book) Eating the Big Fish: How Challenger Brands Can Compete Against Brand Leaders (Adweek Book) by Adam Morgan

Eating the Big Fish: How Challenger Brands Can Compete Against Brand Leaders (Adweek Book)

by Adam Morgan


ISBN 13: 9780471242093

Format: Hardcover (304 pages)
Publisher: John Wiley & Sons
Published: 12 Feb 1999
Other Format: Illustrated

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Marketing Practice in the Hotel and Catering Industry Marketing Practice in the Hotel and Catering Industry by J.W. Shepherd

Marketing Practice in the Hotel and Catering Industry

by J.W. Shepherd


ISBN 13: 9780713404982

Format: Paperback (144 pages)
Publisher: Batsford Ltd
Published: 28 Apr 1982

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Super Salesman's Handbook Super Salesman's Handbook by William Davis

Super Salesman's Handbook

by William Davis


ISBN 13: 9780099498803

Format: Paperback (208 pages)
Publisher: Arrow Books Ltd
Published: 20 Aug 1987

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Essential Managers: Marketing Effectively Essential Managers: Marketing Effectively by Moi Ali,Adele Hayward

Essential Managers: Marketing Effectively

by Moi Ali,Adele Hayward


ISBN 13: 9780751312133

Format: Paperback (72 pages)
Publisher: DK
Published: 05 Apr 2001

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The Customer Service Planner (Marketing Series: Practitioner) The Customer Service Planner (Marketing Series: Practitioner) by Martin Christopher

The Customer Service Planner (Marketing Series: Practitioner)

by Martin Christopher


ISBN 13: 9780750601498

Format: Hardcover (160 pages)
Publisher: Butterworth-Heinemann Ltd
Published: 07 Dec 1991
Other Format: Paperback

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The Committed Enterprise: Making Vision, Values, and Branding Work The Committed Enterprise: Making Vision, Values, and Branding Work by Hugh Davidson

The Committed Enterprise: Making Vision, Values, and Branding Work

by Hugh Davidson


ISBN 13: 9780750661997

Format: Paperback (366 pages)
Publisher: Routledge
Published: 08 Dec 2004
Other Format: Illustrated

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The Village Shop The Village Shop by Jonathan Brown,Sadie B. Ward,Great Britain

The Village Shop

by Jonathan Brown,Sadie B. Ward,Great Britain


ISBN 13: 9780906506035

Format: Paperback (96 pages)
Publisher: Cameron & Hollis
Published: 01 Jun 1990

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Marketing Research, European Edition: An Applied Approach Marketing Research, European Edition: An Applied Approach by Naresh Malhotra, David Birks

Marketing Research, European Edition: An Applied Approach

by Naresh Malhotra, David Birks


ISBN 13: 9780273657446

Format: Paperback (816 pages)
Publisher: Financial Times/ Prentice Hall
Published: 09 Dec 2002
Other Format: Hardcover, Paperback

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