Buy Used and New Customer Services Books

Moments of Truth

by Jan Carlzon

ISBN 13: 9780887302008

Format: Hardcover (184 pages)
Publisher: Harper Business
Published: 01 Jun 1987
Other Format: Paperback

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Positively Outrageous Service

by T.Scott Gross

ISBN 13: 9780446394680

Format: Paperback (256 pages)
Publisher: Warner Books
Published: 30 Apr 1994

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Financial Planning Certificate: Identifying and Satisfying Client Needs Unit 3 (Fpc Study Text)

by BPP

ISBN 13: 9780751799675

Format: Paperback
Publisher: BPP Publishing Ltd
Published: 01 Jul 1998

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The Customer Revolution

by Patricia Seybold,Ronni T. Marshak

ISBN 13: 9780712669849

Format: Hardcover (416 pages)
Publisher: Random House Business Books
Published: 12 Mar 2001
Other Format: Paperback

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Relationship Marketing (Professional Development S.)

by Martin Christopher,Adrian Payne,David Ballantyne

ISBN 13: 9780750609784

Format: Paperback (204 pages)
Publisher: Butterworth-Heinemann Ltd
Published: 25 Feb 1993

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Customer Centered Growth: Five Proven Strategies for Building Competitive Advantage (Century business)

by R. C. Whiteley, Diane Hessan

ISBN 13: 9780712677127

Format: Hardcover (320 pages)
Publisher: Random House Business Books
Published: 06 Jun 1996

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Successful Help Desk Management in a Week (Successful Business in a Week)

by Jacqueline Chapman

ISBN 13: 9780340781746

Format: Paperback (96 pages)
Publisher: Hodder & Stoughton Ltd
Published: 25 Aug 2000

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The Thank You Economy

by Gary Vaynerchuk

ISBN 13: 9780061914188

Format: Hardcover (256 pages)
Publisher: Collins Business
Published: 01 Mar 2011

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Horizontal Management: Beyond Total Customer Satisfaction

by D.Keith Denton

ISBN 13: 9780669269369

Format: Hardcover (211 pages)
Publisher: New Lexington Press
Published: 28 Jan 1991

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Beyond the Familiar: Long-Term Growth Through Customer Focus and Innovation

by Patrick Barwise,Sean Meehan

ISBN 13: 9780470976319

Format: Hardcover (184 pages)
Publisher: John Wiley & Sons
Published: 11 Mar 2011

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Pre-Commerce: How Companies and Customers are Transforming Business Together

by Bob Pearson

ISBN 13: 9780470928448

Format: Hardcover (320 pages)
Publisher: Jossey Bass
Published: 01 Apr 2011

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Customers are People: The Human Touch

by John McKean

ISBN 13: 9780470848890

Format: Hardcover (352 pages)
Publisher: John Wiley & Sons
Published: 29 Oct 2002

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