Buy Used and New Customer Services Books

One to One Manager: Real World Lessons in Customer Relationship Management

by Don Peppers, Martha Rogers Ph.D

ISBN 13: 9780385494083

Format: Hardcover (268 pages)
Publisher: Bantam Doubleday Dell Publishing Group
Published: 01 Nov 1999

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Data Mining Techniques: Marketing, Sales and Customer Support

by Michael J. A. Berry, Gordon Linoff

ISBN 13: 9780471179801

Format: Paperback (464 pages)
Publisher: John Wiley & Sons
Published: 19 Jun 1997
Other Format: Paperback

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Successful Large Account Management

by Robert B. Miller, Stephen E. Heiman

ISBN 13: 9780805013047

Format: Hardcover (218 pages)
Publisher: Henry Holt & Co
Published: Jun 1991
Other Format: Paperback

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Naked Conversations : How Blogs are Changing the Way Businesses Talk with Customers

by Robert Scoble, Shel Israel

ISBN 13: 9780471747192

Format: Hardcover (272 pages)
Publisher: John Wiley & Sons
Published: 31 Jan 2006

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Managing Key Clients

by Kevin Walker, Cliff Ferguson, Paul Denvir

ISBN 13: 9780955227301

Format: Paperback (198 pages)
Publisher: The Pace Partnership
Published: Jan 2006
Other Format: Paperback

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Bag the Elephant: How to Win and Keep Big Customers

by Steve Kaplan

ISBN 13: 9781885167620

Format: Hardcover (208 pages)
Publisher: Bard Press
Published: 01 Sep 2005

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Customer-Driven Company: Moving from Talk to Action

by R. C. Whiteley

ISBN 13: 9780201608137

Format: Paperback (322 pages)
Publisher: Basic Books
Published: 31 Mar 1993
Other Format: Hardcover, Paperback

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Creating New Clients: Marketing and Selling Professional Services

by Kevin Walker,Cliff Ferguson,Paul Denvir

ISBN 13: 9780826452535

Format: Paperback (224 pages)
Publisher: Cengage Learning
Published: 31 Jul 1998
Other Format: Paperback

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Meeting Customer Needs (CMI Open Learning Programme)

by Ian Smith

ISBN 13: 9780750633918

Format: Paperback (208 pages)
Publisher: A Butterworth-Heinemann Title
Published: 02 Jul 1997
Other Format: Paperback

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Customer Capitalism: The New Business Model of Increasing Returns in New Market Spaces

by Sandra Vandermerwe

ISBN 13: 9781861563071

Format: Illustrated (314 pages)
Publisher: JW
Published: 30 Sep 2001
Other Format: Hardcover

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Understanding and Managing Customers

by Isabel Doole,Peter Lancaster,Robin Lowe

ISBN 13: 9780273685623

Format: Illustrated (368 pages)
Publisher: Financial Times/ Prentice Hall
Published: 05 Oct 2004

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The Customer Service Pocketbook (Sales & Marketing S.)

by Tony Newby,Sean McManus

ISBN 13: 9781870471107

Format: Paperback (128 pages)
Publisher: Management Pocketbooks
Published: Dec 1991
Other Format: Paperback

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