Buy Used and New Customer Services Books

The Horizontal Organization: What the Organization of the Future Actually Looks Like and How It Delivers Value to Customers

by Frank Ostroff

ISBN 13: 9780195121384

Format: Illustrated (272 pages)
Publisher: Oxford University Press
Published: 18 Feb 1999

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CUSTOMER MANIA!: It’s Never Too Late to Build a Customer-Focused Company

by Ken Blanchard

ISBN 13: 9780007210503

Format: Paperback (208 pages)
Publisher: HarperNonFiction
Published: 07 Nov 2005

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Service Breakthroughs: Changing the Rules of the Game

by James L. Heskett,Earl W. Sasser,et al

ISBN 13: 9780029146750

Format: Hardcover (336 pages)
Publisher: The Free Press
Published: 17 Sep 1990

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The DNA of Customer Experience: How Emotions Drive Value

by C. Shaw

ISBN 13: 9780230500006

Format: Illustrated (206 pages)
Publisher: Palgrave Macmillan
Published: 11 May 2007

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The Experience: How to Wow Your Customers and Create a Passionate Workplace

by Lior Arussy

ISBN 13: 9781578203062

Format: Hardcover (128 pages)
Publisher: CRC Press
Published: 10 Jan 2002

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Positively Outrageous Service

by T.Scott Gross

ISBN 13: 9780446394680

Format: Paperback (256 pages)
Publisher: Warner Books
Published: 30 Apr 1994

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Financial Planning Certificate: Identifying and Satisfying Client Needs Unit 3 (Fpc Study Text)

by BPP

ISBN 13: 9780751799675

Format: Paperback
Publisher: BPP Publishing Ltd
Published: 01 Jul 1998

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From Tin Soldiers to Russian Dolls: Creating Added Value Through Services

by Sandra Van Der Merwe

ISBN 13: 9780750609746

Format: Hardcover (280 pages)
Publisher: Butterworth-Heinemann Ltd
Published: 08 Feb 1993
Other Format: Paperback

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Customer Centered Growth: Five Proven Strategies for Building Competitive Advantage (Century business)

by R. C. Whiteley, Diane Hessan

ISBN 13: 9780712677127

Format: Hardcover (320 pages)
Publisher: Random House Business Books
Published: 06 Jun 1996
Other Format: Hardcover

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The Customer Revolution

by Patricia Seybold,Ronni T. Marshak

ISBN 13: 9780712669849

Format: Hardcover (416 pages)
Publisher: Random House Business Books
Published: 12 Mar 2001
Other Format: Paperback

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Relationship Marketing (Professional Development S.)

by Martin Christopher,Adrian Payne,David Ballantyne

ISBN 13: 9780750609784

Format: Paperback (204 pages)
Publisher: Butterworth-Heinemann Ltd
Published: 25 Feb 1993

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Managing Key Clients

by Kevin Walker,etc.,Cliff Ferguson,Paul Denvir

ISBN 13: 9780826447104

Format: Paperback (216 pages)
Publisher: Cengage Learning EMEA
Published: 08 Jun 2000
Other Format: Paperback

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