The Horizontal Organization: What the Organization of the Future Actually Looks Like and How It Delivers Value to Customers

The Horizontal Organization: What the Organization of the Future Actually Looks Like and How It Delivers Value to Customers

by Frank Ostroff (Author)

Synopsis

This book provides an entirely new model for organizations to structure themselves to deliver successful products or services to their customers. It eliminates the prevailing hierarchical organization of command and control and replaces it with a horizontal organization that manages the basic core processes that create and deliver products or services. The form has been used in a wide variety of organizations with considerable measurable success.

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More Information

Format: Illustrated
Pages: 272
Edition: Illustrated
Publisher: Oxford University Press
Published: 18 Feb 1999

ISBN 10: 0195121384
ISBN 13: 9780195121384

Media Reviews
..provides managers with the first all-inclusive and tested alternative to the vertical organisation. * Business Age. February 1999. *
The Horizontal Organisation is a really good read for everyone in the business. If youare not already following these principles, maybe you should be. If you already are, a reminder as to why can be most refreshing. * Business Money. March 1999. *
The value of this book is that it consolidates much of contemporary thinking on corporate structure and the case studies included are genuinely instructive. - Kay Reynolds. - Accounting and Business. May 1999.
Author Bio
Frank Ostroff is a key developer of the Horizontal Organization concept which has been featured in such publications as Business Week (cover story), Financial Times, Fortune, and Information Week (cover story). He has worked directly with leading organizations in the high-technology, industrial goods, and financial services industries as well as the public sector to dramatically improve their performance. He has been a keynote speaker at leading business conferences and academic institutions worldwide. Considered one of the world's leading new thinkers on business issues, he lives with his wife and children in Washington, D.C.