Once a Customer, Always a Customer: How to Deliver Customer Service That Creates Customers for Life
by Chris Daffy
ISBN 13: 9781860761645
Format: Paperback (304 pages) Publisher: Oak Tree Press Published: 18 Mar 2011 Other Format: Paperback
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Product Plus: Product + Service Equals Competitive Advantage
by Christopher H. Lovelock
ISBN 13: 9780070387980
Format: Hardcover (224 pages) Publisher: McGraw-Hill Inc.,US Published: Sep 1993
CUSTOMER MANIA!: It’s Never Too Late to Build a Customer-Focused Company
by Ken Blanchard
ISBN 13: 9780007210503
Format: Paperback (208 pages) Publisher: HarperNonFiction Published: 07 Nov 2005
Improve Your Profits: Satisfying Customers
by Ronald Sewell,Lord Young
ISBN 13: 9781852510404
Format: Hardcover (256 pages) Publisher: Mercury Business Books Published: 19 May 1988
The New Market Leaders: Who's Winning and How in the Battle for Customers
by Fred Wiersema
ISBN 13: 9780743204651
Format: Hardcover (288 pages) Publisher: Free Press Published: 03 Sep 2001
One to One B2B: Customer Development Strategies for the Business-to-business World
by Don Peppers, Martha Rogers
ISBN 13: 9781841123127
Format: Paperback (368 pages) Publisher: Capstone Published: 06 Nov 2001
The Experience: How to Wow Your Customers and Create a Passionate Workplace
by Lior Arussy
ISBN 13: 9781578203062
Format: Hardcover (128 pages) Publisher: CRC Press Published: 10 Jan 2002
Positively Outrageous Service
by T.Scott Gross
ISBN 13: 9780446394680
Format: Paperback (256 pages) Publisher: Warner Books Published: 30 Apr 1994
Customer Centered Growth: Five Proven Strategies for Building Competitive Advantage (Century business)
by R. C. Whiteley, Diane Hessan
ISBN 13: 9780712677127
Format: Hardcover (320 pages) Publisher: Random House Business Books Published: 06 Jun 1996 Other Format: Hardcover
The Customer Revolution
by Patricia Seybold,Ronni T. Marshak
ISBN 13: 9780712669849
Format: Hardcover (416 pages) Publisher: Random House Business Books Published: 12 Mar 2001 Other Format: Paperback
Relationship Marketing (Professional Development S.)
by Martin Christopher,Adrian Payne,David Ballantyne
ISBN 13: 9780750609784
Format: Paperback (204 pages) Publisher: Butterworth-Heinemann Ltd Published: 25 Feb 1993
What Clients Love: A Field Guide to Growing Your Business: A Field Guide to Growning Your Business
by Harry Beckwith
ISBN 13: 9780446527552
Format: Hardcover (320 pages) Publisher: Business Plus Imports Published: 03 Jul 2003