Understanding...keeping the Human Factor Alive in the digital age
by Richard Brimble with Martin Clark
ISBN 13: 9780955428906
Format: Paperback (304 pages) Publisher: Understanding & Learning Publishing Published: 01 Nov 2006
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Microsoft Dynamics CRM 4.0 Unleashed
by Marc J. Wolenik, Damian Sinay
ISBN 13: 9780672329708
Format: Paperback (864 pages) Publisher: Sams Published: 05 Mar 2008
Creating Customer Value: The Path to Sustainable Competitive Advantage
by Earl Naumann
ISBN 13: 9780538838474
Format: Hardcover (280 pages) Publisher: Thomson Executive Press,U.S. Published: 27 May 1994
Guerrilla Marketing in 30 Days
by Jay Conrad Levinson
ISBN 13: 9781932531299
Format: Roughcut (240 pages) Publisher: Entrepreneur Press Published: 01 Mar 2005
Sun Tzu: Strategies for Marketing - 12 Essential Principles for Winning the War for Customers (MARKETING/SALES/ADV & PROMO)
by . Gerald Michaelson
ISBN 13: 9780071427319
Format: Paperback (256 pages) Publisher: McGrawHill Education Published: 10 Nov 2003
Strategic Market Relationships: From Strategy to Implementation
by Bill Donaldson,Tom O'Toole
ISBN 13: 9780471494430
Format: Paperback (304 pages) Publisher: John Wiley & Sons Published: 27 Dec 2001
Quest for Loyalty: Creating Value Through Partnership (Harvard Business Review Book Series,)
by Scott Cook, Frederick F. Reichheld
ISBN 13: 9780875847450
Format: Hardcover (278 pages) Publisher: Harvard Business School Press Published: 01 Oct 1996
European Casebook on Implementing Service Strategies
by Sandra Vandermerwe, Lovelock
ISBN 13: 9780130971302
Format: Paperback (540 pages) Publisher: Prentice Hall Published: 01 Mar 1994
Customer Loyalty: How to Earn it, How to Keep it (Jossey-Bass Business and Management Reader)
by Jill Griffin
ISBN 13: 9780787908607
Format: Paperback (256 pages) Publisher: Jossey Bass Published: 12 Jun 1997 Other Format: Paperback
Professional Service Firm 50 (Reinventing work)
by Tom Peters
ISBN 13: 9780375407710
Format: Hardcover (240 pages) Publisher: Alfred A. Knopf Published: 23 Sep 1999
Essentials of CRM: A Guide to Customer Relationship Management (Essentials Series)
by Bryan Bergeron
ISBN 13: 9780471206033
Format: Paperback (220 pages) Publisher: John Wiley & Sons Published: 30 Jan 2002
The Customer-Driven Company: Moving from Talk to Action
by Richard C. Whiteley
ISBN 13: 9780201570908
Format: Hardcover (308 pages) Publisher: Perseus Books,U.S. Published: 30 Aug 1991 Other Format: Hardcover, Paperback