Amazement Revolution: Seven Customer Service Strategies to Create an Amazing Customer (& Employee) Experience
by Shep Hyken
ISBN 13: 9781608321063
Format: Hardcover (224 pages) Publisher: Greenleaf Book Group LLC Published: 01 Apr 2011
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The Zappos Experience: 5 Principles to Inspire, Engage, and WOW
by Joseph Michelli
ISBN 13: 9780071749589
Format: Hardcover (256 pages) Publisher: Schaum's Outlines Published: 10 Oct 2011
Consuming Behaviour
by John Desmond
ISBN 13: 9780333949924
Format: Paperback (452 pages) Publisher: Palgrave Published: 14 Aug 2002
Transform: How Leading Companies are Winning with Disruptive Social Technology
by Christopher Morace,Sara Gaviser Leslie
ISBN 13: 9780071826594
Format: Illustrated (256 pages) Publisher: McGraw-Hill Education Published: 16 Nov 2013
Positively Outrageous Service
by T.Scott Gross
ISBN 13: 9780446394680
Format: Paperback (256 pages) Publisher: Warner Books Published: 30 Apr 1994
Financial Planning Certificate: Identifying and Satisfying Client Needs Unit 3 (Fpc Study Text)
by BPP
ISBN 13: 9780751799675
Format: Paperback Publisher: BPP Publishing Ltd Published: 01 Jul 1998
From Tin Soldiers to Russian Dolls: Creating Added Value Through Services
by Sandra Van Der Merwe
ISBN 13: 9780750609746
Format: Hardcover (280 pages) Publisher: Butterworth-Heinemann Ltd Published: 08 Feb 1993 Other Format: Paperback
The Customer Revolution
by Patricia Seybold,Ronni T. Marshak
ISBN 13: 9780712669849
Format: Hardcover (416 pages) Publisher: Random House Business Books Published: 12 Mar 2001 Other Format: Paperback
Relationship Marketing (Professional Development S.)
by Martin Christopher,Adrian Payne,David Ballantyne
ISBN 13: 9780750609784
Format: Paperback (204 pages) Publisher: Butterworth-Heinemann Ltd Published: 25 Feb 1993
The Invisible Touch: The Four Keys to Modern Marketing
by Harry Beckwith
ISBN 13: 9781587990670
Format: Paperback (256 pages) Publisher: Texere Publishing Published: 01 Mar 2001 Other Format: Hardcover
Incredible Customer Service: The Final Test
by David Freemantle
ISBN 13: 9780077077532
Format: Hardcover (224 pages) Publisher: McGraw-Hill Inc.,US Published: 01 Nov 1992 Other Format: Paperback
Customer Centered Growth: Five Proven Strategies for Building Competitive Advantage (Century business)
by R. C. Whiteley, Diane Hessan
ISBN 13: 9780712677127
Format: Hardcover (320 pages) Publisher: Random House Business Books Published: 06 Jun 1996