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The Zappos Experience: 5 Principles to Inspire, Engage, and WOW The Zappos Experience: 5 Principles to Inspire, Engage, and WOW by Joseph Michelli

The Zappos Experience: 5 Principles to Inspire, Engage, and WOW

by Joseph Michelli


ISBN 13: 9780071749589

Format: Hardcover (256 pages)
Publisher: Schaum's Outlines
Published: 10 Oct 2011

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Consuming Behaviour Consuming Behaviour by John Desmond

Consuming Behaviour

by John Desmond


ISBN 13: 9780333949924

Format: Paperback (452 pages)
Publisher: Palgrave
Published: 14 Aug 2002

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Transform: How Leading Companies are Winning with Disruptive Social Technology Transform: How Leading Companies are Winning with Disruptive Social Technology by Christopher Morace,Sara Gaviser Leslie

Transform: How Leading Companies are Winning with Disruptive Social Technology

by Christopher Morace,Sara Gaviser Leslie


ISBN 13: 9780071826594

Format: Illustrated (256 pages)
Publisher: McGraw-Hill Education
Published: 16 Nov 2013

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Positively Outrageous Service Positively Outrageous Service by T.Scott Gross

Positively Outrageous Service

by T.Scott Gross


ISBN 13: 9780446394680

Format: Paperback (256 pages)
Publisher: Warner Books
Published: 30 Apr 1994

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From Tin Soldiers to Russian Dolls: Creating Added Value Through Services From Tin Soldiers to Russian Dolls: Creating Added Value Through Services by Sandra Van Der Merwe

From Tin Soldiers to Russian Dolls: Creating Added Value Through Services

by Sandra Van Der Merwe


ISBN 13: 9780750609746

Format: Hardcover (280 pages)
Publisher: Butterworth-Heinemann Ltd
Published: 08 Feb 1993
Other Format: Paperback

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The Customer Revolution The Customer Revolution by Patricia Seybold,Ronni T. Marshak

The Customer Revolution

by Patricia Seybold,Ronni T. Marshak


ISBN 13: 9780712669849

Format: Hardcover (416 pages)
Publisher: Random House Business Books
Published: 12 Mar 2001
Other Format: Paperback

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Relationship Marketing (Professional Development S.) Relationship Marketing (Professional Development S.) by Martin Christopher,Adrian Payne,David Ballantyne

Relationship Marketing (Professional Development S.)

by Martin Christopher,Adrian Payne,David Ballantyne


ISBN 13: 9780750609784

Format: Paperback (204 pages)
Publisher: Butterworth-Heinemann Ltd
Published: 25 Feb 1993

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The Invisible Touch: The Four Keys to Modern Marketing The Invisible Touch: The Four Keys to Modern Marketing by Harry Beckwith

The Invisible Touch: The Four Keys to Modern Marketing

by Harry Beckwith


ISBN 13: 9781587990670

Format: Paperback (256 pages)
Publisher: Texere Publishing
Published: 01 Mar 2001
Other Format: Hardcover

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Incredible Customer Service: The Final Test Incredible Customer Service: The Final Test by David Freemantle

Incredible Customer Service: The Final Test

by David Freemantle


ISBN 13: 9780077077532

Format: Hardcover (224 pages)
Publisher: McGraw-Hill Inc.,US
Published: 01 Nov 1992
Other Format: Paperback

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Customer Centered Growth: Five Proven Strategies for Building Competitive Advantage (Century business) Customer Centered Growth: Five Proven Strategies for Building Competitive Advantage (Century business) by R. C. Whiteley, Diane Hessan

Customer Centered Growth: Five Proven Strategies for Building Competitive Advantage (Century business)

by R. C. Whiteley, Diane Hessan


ISBN 13: 9780712677127

Format: Hardcover (320 pages)
Publisher: Random House Business Books
Published: 06 Jun 1996

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