Buy Used and New Customer Services Books

Working in Partnership: Best Practice in Customer-Supplier Relations

by Barrie G. Dale, Bernard Burnes

ISBN 13: 9780566079979

Format: Hardcover (167 pages)
Publisher: Gower Publishing Ltd
Published: 30 Apr 1998

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All-To-One: The Winning Model for Marketing in the Post Internet Economy

by Steve Luengo-Jones

ISBN 13: 9780077097998

Format: Hardcover (289 pages)
Publisher: McGraw-Hill Education / Australia
Published: 01 Nov 2000

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Citizen Marketers: When People are the Message

by Ben McConnell, Jackie Huba

ISBN 13: 9781419596063

Format: Hardcover (224 pages)
Publisher: Kaplan Business
Published: 01 Dec 2006

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Designing the Customer-Centric Organization: A Guide to Strategy, Structure, and Process (Jossey-Bass Business & Management)

by Jay R. Galbraith

ISBN 13: 9780787979195

Format: Illustrated (208 pages)
Publisher: Jossey-Bass
Published: 31 Mar 2005

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Markets of One: Creating Customer-Unique Value through Mass Customization (Harvard Business Review Book Series)

by N/A

ISBN 13: 9781578512386

Format: Hardcover (240 pages)
Publisher: Harvard Business School Press
Published: 01 Feb 2000

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Loyalty Rules!: How Leaders Build Lasting Relationships

by N/A

ISBN 13: 9781578512058

Format: Hardcover (304 pages)
Publisher: Harvard Business School Press
Published: 01 Aug 2001
Other Format: Paperback

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Business Focused IT and Service Excellence

by David Miller

ISBN 13: 9781902505886

Format: Paperback (196 pages)
Publisher: British Computer Society
Published: 01 May 2008

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Monitoring, Measuring and Managing Customer Service

by Gary S. Goodman PhD

ISBN 13: 9780787951399

Format: Hardcover (240 pages)
Publisher: Jossey Bass
Published: 15 May 2000

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The Kindness Revolution: The Company-wide Culture Shift That Inspires Phenomenal Customer Service

by Ed Horrell

ISBN 13: 9780814473078

Format: Hardcover (208 pages)
Publisher: Amacom
Published: 01 Aug 2006

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The Trendmaster's Guide: Get a Jump on What Your Customer Wants Next

by Robyn Waters

ISBN 13: 9781591840916

Format: Hardcover (144 pages)
Publisher: Portfolio
Published: 01 Jul 2005

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The Mesh: Why the Future of Business is Sharing

by Lisa Gansky

ISBN 13: 9781591843719

Format: Hardcover (256 pages)
Publisher: Penguin
Published: 23 Sep 2010

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The Finishing Touch: How to Build World-Class Customer Service (Financial Times Series)

by Tony. Cram

ISBN 13: 9780273713012

Format: Paperback (240 pages)
Publisher: Financial Times/ Prentice Hall
Published: 28 Oct 2010

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