Buy Used and New Customer Services Books

Call Center Handbook: The Complete Guide to Starting, Running and Improving Your Call Center

by Keith Dawson

ISBN 13: 9781578200474

Format: Paperback (325 pages)
Publisher: R & D
Published: Dec 1999
Other Format: Paperback

Save for later

Telephone Courtesy and Customer Service (Fifty-Minute)

by Michael G. Crisp, Lloyd C. Finch

ISBN 13: 9781560520641

Format: Paperback (88 pages)
Publisher: Crisp Publications Inc
Published: 01 Oct 1990

Save for later

Are Your Customers Being Served?: How to Boost Profits by Delivering Exceptional Customer Service (Easy Step by Step Guides)

by Pauline Rowson

ISBN 13: 9780954804558

Format: Paperback (112 pages)
Publisher: Rowmark Ltd
Published: 05 Mar 2007

Save for later

Up Close and Personal?: Customer Relationship Marketing @ Work

by Merlin Stone, Paul R. Gamble, Neil Woodcock

ISBN 13: 9780749430870

Format: Hardcover (288 pages)
Publisher: Kogan Page Ltd
Published: 01 Sep 1999
Other Format: CD-ROM

Save for later

Service Orient or Be Doomed!: How Service Orientation Will Change Your Business

by Jason Bloomberg, Ronald Schmelzer

ISBN 13: 9780471768586

Format: Illustrated (258 pages)
Publisher: Wiley
Published: 24 Mar 2006

Save for later

How to Win Customers and Keep Them for Life: Revised and Updated for the Digital Age

by Michael LeBoeuf

ISBN 13: 9780425175019

Format: Paperback (25 pages)
Publisher: Berkley Publishing Corporation,U.S.
Published: 01 Aug 2000
Other Format: Hardcover, Paperback

Save for later

The Invisible Customer

by Brian Clegg

ISBN 13: 9780749431440

Format: Paperback (208 pages)
Publisher: Kogan Page Ltd
Published: 01 May 2000

Save for later

Creating a Customer Focused Company: 25 Proven Customer Service Strategies (Financial Times)

by Ian Linton

ISBN 13: 9780273607113

Format: Hardcover (224 pages)
Publisher: Financial Times Prentice Hall
Published: 03 Oct 1994

Save for later

The Customer Service Pocketbook (Sales & Marketing S.)

by Tony Newby,Sean McManus

ISBN 13: 9781870471107

Format: Paperback (128 pages)
Publisher: Management Pocketbooks
Published: Dec 1991
Other Format: Paperback

Save for later

Managing Customer Service

by Jenny Hayes, Frances Dredge

ISBN 13: 9780566080050

Format: Paperback (168 pages)
Publisher: Gower Publishing Ltd
Published: 02 Apr 1998

Save for later

Customer Care (Training Extras)

by Roland Bee, Frances Bee

ISBN 13: 9780852926093

Format: Paperback (48 pages)
Publisher: Chartered Institute of Personnel & Development
Published: 01 Jul 1995
Other Format: Paperback

Save for later

Attraction Marketing

by Annie Meachem

ISBN 13: 9780954568153

Format: Paperback (132 pages)
Publisher: Lean Marketing Press
Published: 24 Mar 2005

Save for later