How to Win Customers and Keep Them for Life

How to Win Customers and Keep Them for Life

by Michael Le Boeuf (Author)

Synopsis

Advising how to improve all aspects of winning, servicing and keeping customers, this book gives basic selling information and strategies. It also advises on how to handle complaints or problems in a way that will keep customers satisfied. Finally, the book suggests different ways in which managers can keep their workers motivated and committed.

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Quantity

2 in stock

More Information

Format: Hardcover
Pages: 192
Edition: First Edition
Publisher: Piatkus Books
Published: 24 May 1990

ISBN 10: 0861889703
ISBN 13: 9780861889709