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Telephone Courtesy and Customer Service (Fifty-Minute) Telephone Courtesy and Customer Service (Fifty-Minute) by Michael G. Crisp, Lloyd C. Finch

Telephone Courtesy and Customer Service (Fifty-Minute)

by Michael G. Crisp, Lloyd C. Finch


ISBN 13: 9781560520641

Format: Paperback (88 pages)
Publisher: Crisp Publications Inc
Published: 01 Oct 1990

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Used : $4.66  
 
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Call Center Handbook: The Complete Guide to Starting, Running and Improving Your Call Center Call Center Handbook: The Complete Guide to Starting, Running and Improving Your Call Center by Keith Dawson

Call Center Handbook: The Complete Guide to Starting, Running and Improving Your Call Center

by Keith Dawson


ISBN 13: 9781578200474

Format: Paperback (325 pages)
Publisher: R & D
Published: Dec 1999
Other Format: Paperback

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Used : $4.68  
 
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The Seven Myths of Customer Management: How to be Customer-driven without Being Customer-led The Seven Myths of Customer Management: How to be Customer-driven without Being Customer-led by John Abram, Paul Hawkes

The Seven Myths of Customer Management: How to be Customer-driven without Being Customer-led

by John Abram, Paul Hawkes


ISBN 13: 9780470858806

Format: Illustrated (236 pages)
Publisher: John Wiley & Sons
Published: 24 Jul 2003

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New : $86.02  
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Up Close and Personal?: Customer Relationship Marketing @ Work Up Close and Personal?: Customer Relationship Marketing @ Work by Merlin Stone, Paul R. Gamble, Neil Woodcock

Up Close and Personal?: Customer Relationship Marketing @ Work

by Merlin Stone, Paul R. Gamble, Neil Woodcock


ISBN 13: 9780749430870

Format: Hardcover (288 pages)
Publisher: Kogan Page Ltd
Published: 01 Sep 1999
Other Format: CD-ROM

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Used : $4.83  
 
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Are Your Customers Being Served?: How to Boost Profits by Delivering Exceptional Customer Service (Easy Step by Step Guides) Are Your Customers Being Served?: How to Boost Profits by Delivering Exceptional Customer Service (Easy Step by Step Guides) by Pauline Rowson

Are Your Customers Being Served?: How to Boost Profits by Delivering Exceptional Customer Service (Easy Step by Step Guides)

by Pauline Rowson


ISBN 13: 9780954804558

Format: Paperback (112 pages)
Publisher: Rowmark Ltd
Published: 05 Mar 2007

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Consumer-Centric Category Management: How to Increase Profits by Managing Categories Based on Consumer Needs Consumer-Centric Category Management: How to Increase Profits by Managing Categories Based on Consumer Needs by ACNielsen,Al Heller,John Karolefski

Consumer-Centric Category Management: How to Increase Profits by Managing Categories Based on Consumer Needs

by ACNielsen,Al Heller,John Karolefski


ISBN 13: 9780471703594

Format: Illustrated (368 pages)
Publisher: Wiley
Published: 21 Nov 2005

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The Customer Service Pocketbook (Sales & Marketing S.) The Customer Service Pocketbook (Sales & Marketing S.) by Tony Newby,Sean McManus

The Customer Service Pocketbook (Sales & Marketing S.)

by Tony Newby,Sean McManus


ISBN 13: 9781870471107

Format: Paperback (128 pages)
Publisher: Management Pocketbooks
Published: Dec 1991
Other Format: Paperback

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How to Win Customers and Keep Them for Life: Revised and Updated for the Digital Age How to Win Customers and Keep Them for Life: Revised and Updated for the Digital Age by Michael LeBoeuf

How to Win Customers and Keep Them for Life: Revised and Updated for the Digital Age

by Michael LeBoeuf


ISBN 13: 9780425175019

Format: Paperback (25 pages)
Publisher: Berkley Publishing Corporation,U.S.
Published: 01 Aug 2000
Other Format: Hardcover, Paperback

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The Invisible Customer The Invisible Customer by Brian Clegg

The Invisible Customer

by Brian Clegg


ISBN 13: 9780749431440

Format: Paperback (208 pages)
Publisher: Kogan Page Ltd
Published: 01 May 2000

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Service Orient or Be Doomed!: How Service Orientation Will Change Your Business Service Orient or Be Doomed!: How Service Orientation Will Change Your Business by Jason Bloomberg, Ronald Schmelzer

Service Orient or Be Doomed!: How Service Orientation Will Change Your Business

by Jason Bloomberg, Ronald Schmelzer


ISBN 13: 9780471768586

Format: Illustrated (258 pages)
Publisher: Wiley
Published: 24 Mar 2006

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Creating a Customer Focused Company: 25 Proven Customer Service Strategies (Financial Times) Creating a Customer Focused Company: 25 Proven Customer Service Strategies (Financial Times) by Ian Linton

Creating a Customer Focused Company: 25 Proven Customer Service Strategies (Financial Times)

by Ian Linton


ISBN 13: 9780273607113

Format: Hardcover (224 pages)
Publisher: Financial Times Prentice Hall
Published: 03 Oct 1994

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Managing Customer Service Managing Customer Service by Jenny Hayes, Frances Dredge

Managing Customer Service

by Jenny Hayes, Frances Dredge


ISBN 13: 9780566080050

Format: Paperback (168 pages)
Publisher: Gower Publishing Ltd
Published: 02 Apr 1998

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