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S/NVQ Level 2 Customer Service (NVQ Customer Service) S/NVQ Level 2 Customer Service (NVQ Customer Service) by Sally Bradley

S/NVQ Level 2 Customer Service (NVQ Customer Service)

by Sally Bradley


ISBN 13: 9780435465292

Format: Paperback (384 pages)
Publisher: Heinemann
Published: 29 Jun 2007
Other Format: Paperback

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The Customer Only Rings Once: Managing Telephone Contact with Your Customers (Institute of Management) The Customer Only Rings Once: Managing Telephone Contact with Your Customers (Institute of Management) by Pat Cochrane

The Customer Only Rings Once: Managing Telephone Contact with Your Customers (Institute of Management)

by Pat Cochrane


ISBN 13: 9780273611745

Format: Paperback (184 pages)
Publisher: Financial Times Prentice Hall
Published: 12 Jan 1995

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The Satisfied Customer: Winners and Losers in the Battle for Buyer Preference The Satisfied Customer: Winners and Losers in the Battle for Buyer Preference by Claes Fornell

The Satisfied Customer: Winners and Losers in the Battle for Buyer Preference

by Claes Fornell


ISBN 13: 9781403981974

Format: Hardcover (256 pages)
Publisher: Palgrave Macmillan
Published: 01 Feb 2008
Other Format: Illustrated

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Loyalty Rules!: How Leaders Build Lasting Relationships Loyalty Rules!: How Leaders Build Lasting Relationships by N/A

Loyalty Rules!: How Leaders Build Lasting Relationships

by N/A


ISBN 13: 9781578512058

Format: Hardcover (304 pages)
Publisher: Harvard Business School Press
Published: 01 Aug 2001
Other Format: Paperback

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Meeting Customer Needs (Institute of Management Foundation S.) Meeting Customer Needs (Institute of Management Foundation S.) by Ian Smith

Meeting Customer Needs (Institute of Management Foundation S.)

by Ian Smith


ISBN 13: 9780750606684

Format: Paperback (256 pages)
Publisher: Butterworth-Heinemann Ltd
Published: 17 Jan 1994
Other Format: Paperback

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Customer Relationship Marketing: Get to Know Your Customers and Win Their Loyalty (Marketing in Action) Customer Relationship Marketing: Get to Know Your Customers and Win Their Loyalty (Marketing in Action) by Merlin Stone, Neil Woodcock, Liz Machtynger

Customer Relationship Marketing: Get to Know Your Customers and Win Their Loyalty (Marketing in Action)

by Merlin Stone, Neil Woodcock, Liz Machtynger


ISBN 13: 9780749427009

Format: Paperback (228 pages)
Publisher: Kogan Page Ltd
Published: 01 Apr 2000
Other Format: Paperback

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It's All About Customers!: The Perfect Way to Grow Your Customers Through Marketing, Sales and Service It's All About Customers!: The Perfect Way to Grow Your Customers Through Marketing, Sales and Service by John Fraser-Robinson, Pip Mosscrop

It's All About Customers!: The Perfect Way to Grow Your Customers Through Marketing, Sales and Service

by John Fraser-Robinson, Pip Mosscrop


ISBN 13: 9780749430733

Format: Paperback (256 pages)
Publisher: Kogan Page Ltd
Published: 01 Oct 1999

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Meeting Customer Needs (CMI Open Learning Programme) Meeting Customer Needs (CMI Open Learning Programme) by Ian Smith

Meeting Customer Needs (CMI Open Learning Programme)

by Ian Smith


ISBN 13: 9780750633918

Format: Paperback (208 pages)
Publisher: A Butterworth-Heinemann Title
Published: 02 Jul 1997
Other Format: Paperback

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Up Close and Personal?: Customer Relationship Marketing @ Work Up Close and Personal?: Customer Relationship Marketing @ Work by Merlin Stone, Paul R. Gamble, Neil Woodcock

Up Close and Personal?: Customer Relationship Marketing @ Work

by Merlin Stone, Paul R. Gamble, Neil Woodcock


ISBN 13: 9780749430870

Format: Hardcover (288 pages)
Publisher: Kogan Page Ltd
Published: 01 Sep 1999
Other Format: CD-ROM

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Successful Customer Care In A Week (Successful Business in a Week S.) Successful Customer Care In A Week (Successful Business in a Week S.) by John H. Wellemin

Successful Customer Care In A Week (Successful Business in a Week S.)

by John H. Wellemin


ISBN 13: 9780340627402

Format: Paperback (96 pages)
Publisher: Hodder Arnold H&S
Published: 02 Feb 1995

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The Call Center Handbook: The Complete Guide to Starting, Running, and Improving Your Call Center The Call Center Handbook: The Complete Guide to Starting, Running, and Improving Your Call Center by Keith Dawson

The Call Center Handbook: The Complete Guide to Starting, Running, and Improving Your Call Center

by Keith Dawson


ISBN 13: 9781578203055

Format: Paperback (284 pages)
Publisher: Crc Press
Published: 20 Nov 2003
Other Format: Paperback

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Effective Direct Mail (Sixty Minute Success Skills S.) Effective Direct Mail (Sixty Minute Success Skills S.) by John Fraser-Robinson

Effective Direct Mail (Sixty Minute Success Skills S.)

by John Fraser-Robinson


ISBN 13: 9781901306255

Format: Paperback (64 pages)
Publisher: David Grant Publishing
Published: 01 Jan 1999

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