Buy Used and New Customer Services Books

One to One B2B: Customer Development Strategies for the Business-to-business World

by Don Peppers, Martha Rogers

ISBN 13: 9781841123127

Format: Paperback (368 pages)
Publisher: Capstone
Published: 06 Nov 2001

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The Experience: How to Wow Your Customers and Create a Passionate Workplace

by Lior Arussy

ISBN 13: 9781578203062

Format: Hardcover (128 pages)
Publisher: CRC Press
Published: 10 Jan 2002

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Join the Conversation: How to Engage Marketing-Weary Consumers with the Power of Community, Dialogue, and Partnership

by Joseph Jaffe

ISBN 13: 9780470137321

Format: Hardcover (320 pages)
Publisher: Wiley
Published: 06 Nov 2007

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Positively Outrageous Service

by T.Scott Gross

ISBN 13: 9780446394680

Format: Paperback (256 pages)
Publisher: Warner Books
Published: 30 Apr 1994

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The Customer Revolution

by Patricia Seybold,Ronni T. Marshak

ISBN 13: 9780712669849

Format: Hardcover (416 pages)
Publisher: Random House Business Books
Published: 12 Mar 2001
Other Format: Paperback

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Relationship Marketing (Professional Development S.)

by Martin Christopher,Adrian Payne,David Ballantyne

ISBN 13: 9780750609784

Format: Paperback (204 pages)
Publisher: Butterworth-Heinemann Ltd
Published: 25 Feb 1993

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Customer Centered Growth: Five Proven Strategies for Building Competitive Advantage (Century business)

by R. C. Whiteley, Diane Hessan

ISBN 13: 9780712677127

Format: Hardcover (320 pages)
Publisher: Random House Business Books
Published: 06 Jun 1996
Other Format: Hardcover

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Managing Key Clients

by Kevin Walker,etc.,Cliff Ferguson,Paul Denvir

ISBN 13: 9780826447104

Format: Paperback (216 pages)
Publisher: Cengage Learning EMEA
Published: 08 Jun 2000
Other Format: Paperback

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What Clients Love: A Field Guide to Growing Your Business: A Field Guide to Growning Your Business

by Harry Beckwith

ISBN 13: 9780446527552

Format: Hardcover (320 pages)
Publisher: Business Plus Imports
Published: 03 Jul 2003

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The Complete Guide to Customer Service (Wiley Series in Training and Development)

by Linda M. Lash

ISBN 13: 9780471624288

Format: Hardcover (240 pages)
Publisher: John Wiley & Sons
Published: 14 Dec 1988

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Living Supply Chains: How to Mobilize the Enterprise Around Delivering What Your Customers Want (Financial Times Series)

by John Gattorna

ISBN 13: 9780273706144

Format: Hardcover (352 pages)
Publisher: Financial Times/ Prentice Hall
Published: 18 May 2006

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The Ultimate Question 2.0 (Revised and Expanded Edition): How Net Promoter Companies Thrive in a Customer-Driven World

by Fred Reichheld, Rob Markey

ISBN 13: 9781422173350

Format: Hardcover (304 pages)
Publisher: Harvard Business School Press
Published: 01 Sep 2011

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