Buy Used and New Customer Services Books

Positively Outrageous Service

by T.Scott Gross

ISBN 13: 9780446394680

Format: Paperback (256 pages)
Publisher: Warner Books
Published: 30 Apr 1994

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Relationship Marketing: Successful Strategies For The Age Of The Customer

by Regis McKenna

ISBN 13: 9780201622409

Format: Paperback (264 pages)
Publisher: Basic Books
Published: 30 Apr 1993

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The Customer Revolution

by Patricia Seybold,Ronni T. Marshak

ISBN 13: 9780712669849

Format: Hardcover (416 pages)
Publisher: Random House Business Books
Published: 12 Mar 2001
Other Format: Paperback

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Relationship Marketing (Professional Development S.)

by Martin Christopher,Adrian Payne,David Ballantyne

ISBN 13: 9780750609784

Format: Paperback (204 pages)
Publisher: Butterworth-Heinemann Ltd
Published: 25 Feb 1993

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Customer Centered Growth: Five Proven Strategies for Building Competitive Advantage (Century business)

by R. C. Whiteley, Diane Hessan

ISBN 13: 9780712677127

Format: Hardcover (320 pages)
Publisher: Random House Business Books
Published: 06 Jun 1996
Other Format: Hardcover

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Knock Your Socks Off Service Recovery

by Ron Zemke,Chip R. Bell

ISBN 13: 9780814470848

Format: Illustrated (224 pages)
Publisher: Amacom
Published: 01 Jun 2000

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What Clients Love: A Field Guide to Growing Your Business: A Field Guide to Growning Your Business

by Harry Beckwith

ISBN 13: 9780446527552

Format: Hardcover (320 pages)
Publisher: Business Plus Imports
Published: 03 Jul 2003

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Improving Customer Satisfaction, Loyalty, and Profit: An Integrated Measurement and Management System: 10 (J-B-UMBS Series)

by Matthew D. Johnson,Anders Gustafsson

ISBN 13: 9780787953102

Format: Illustrated (240 pages)
Publisher: Jossey-Bass
Published: 18 Jul 2000

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Salesforce.Com Secrets of Success: Best Practices for Growth and Profitability

by David Taber

ISBN 13: 9780137140763

Format: Illustrated (500 pages)
Publisher: Prentice Hall
Published: 05 May 2009

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S/NVQ Level 3 Customer Service (NVQ Customer Service)

by Ms Sally Bradley,Ms Lesley Hebron,Mr Allan Woods

ISBN 13: 9780435452278

Format: Paperback (384 pages)
Publisher: Heinemann
Published: 05 Sep 2001

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Managing the Customer Experience: Turning Customers into Advocates

by Mr Shaun Smith,Joe Wheeler

ISBN 13: 9780273661955

Format: Paperback (272 pages)
Publisher: Financial Times/ Prentice Hall
Published: 04 Sep 2002

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Creating a Company for Customers: How to Build and Lead a Market Driven Organisation (Financial Times Series)

by Prof Malcolm Mcdonald, Prof Martin Christopher, Dr Simon Knox, Prof Adrian Payne

ISBN 13: 9780273642497

Format: Hardcover (256 pages)
Publisher: Financial Times/ Prentice Hall
Published: 13 Dec 2000

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