Buy Used and New Customer Services Books

Emotionomics: Leveraging Emotions for Business Success

by Dan Hill

ISBN 13: 9780749461898

Format: Paperback (368 pages)
Publisher: Kogan page
Published: 03 Oct 2010
Other Format: Hardcover

Save for later

The Ultimate Question: Driving Good Profits and True Growth

by Fred Reichheld

ISBN 13: 9781591397830

Format: Hardcover (224 pages)
Publisher: Harvard Business Review Press
Published: 01 Mar 2006

Save for later

The Discipline of Market Leaders: Choose Your Customers, Narrow Your Focus, Dominate Your Market

by Michael Treacy,Fred Wiersema

ISBN 13: 9780201406481

Format: Hardcover (208 pages)
Publisher: Perseus Books
Published: 26 Feb 1995
Other Format: Hardcover, Illustrated, Paperback

Save for later

Managing the Customer Experience: Turning Customers into Advocates

by Mr Shaun Smith,Joe Wheeler

ISBN 13: 9780273661955

Format: Paperback (272 pages)
Publisher: Financial Times/ Prentice Hall
Published: 04 Sep 2002

Save for later

Customer Intimacy: Pick Your Partners, Shape Your Culture, Win Together

by Fred Wiersema

ISBN 13: 9780006388395

Format: Paperback (240 pages)
Publisher: HarperCollins Business
Published: 16 Mar 1998
Other Format: Hardcover

Save for later

Creating New Clients: Marketing and Selling Professional Services

by Kevin Walker,Cliff Ferguson,Paul Denvir

ISBN 13: 9780826452535

Format: Paperback (224 pages)
Publisher: Cengage Learning
Published: 31 Jul 1998
Other Format: Paperback

Save for later

101 Ways to Grow Your Business (Lawpack Business Series)

by N/A

ISBN 13: 9781906971793

Format: Paperback (144 pages)
Publisher: Lawpack
Published: 01 Jun 2010
Other Format: Paperback

Save for later

The Buzz: 50 Little Things That Make a Big Difference to Worldclass Customer Service

by David Freemantle

ISBN 13: 9781857883473

Format: Paperback (126 pages)
Publisher: Nicholas Brealey Publishing
Published: 23 Sep 2004

Save for later

The New Successful Large Account Management: How to Hold onto Your Most Important Customers and Turn Them into Long Term Assets

by Robert B Miller,Stephen E Heiman,Tad Tuleja

ISBN 13: 9780749462901

Format: Paperback (192 pages)
Publisher: Kogan Page
Published: 03 Jun 2011

Save for later

Brilliant Customer Service

by Debra Stevens

ISBN 13: 9780273738077

Format: Paperback (208 pages)
Publisher: Prentice Hall
Published: 28 Oct 2010

Save for later

Building Great Customer Experiences

by Colin Shaw,John Ivens

ISBN 13: 9780333990131

Format: Illustrated (242 pages)
Publisher: AIAA
Published: 13 Sep 2002
Other Format: Illustrated

Save for later

Scoring Points: How Tesco Continues to Win Customer Loyalty

by Terry Hunt

ISBN 13: 9780749435783

Format: Hardcover (272 pages)
Publisher: Kogan Page
Published: 03 Oct 2003

Save for later