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The New Market Leaders: Who's Winning and How in the Battle for Customers The New Market Leaders: Who's Winning and How in the Battle for Customers by Fred Wiersema

The New Market Leaders: Who's Winning and How in the Battle for Customers

by Fred Wiersema


ISBN 13: 9780743204651

Format: Hardcover (288 pages)
Publisher: Free Press
Published: 03 Sep 2001

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The Experience: How to Wow Your Customers and Create a Passionate Workplace The Experience: How to Wow Your Customers and Create a Passionate Workplace by Lior Arussy

The Experience: How to Wow Your Customers and Create a Passionate Workplace

by Lior Arussy


ISBN 13: 9781578203062

Format: Hardcover (128 pages)
Publisher: CRC Press
Published: 10 Jan 2002

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Positively Outrageous Service Positively Outrageous Service by T.Scott Gross

Positively Outrageous Service

by T.Scott Gross


ISBN 13: 9780446394680

Format: Paperback (256 pages)
Publisher: Warner Books
Published: 30 Apr 1994

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Relationship Marketing: Successful Strategies For The Age Of The Customer Relationship Marketing: Successful Strategies For The Age Of The Customer by Regis McKenna

Relationship Marketing: Successful Strategies For The Age Of The Customer

by Regis McKenna


ISBN 13: 9780201622409

Format: Paperback (264 pages)
Publisher: Basic Books
Published: 30 Apr 1993

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The Zappos Experience: 5 Principles to Inspire, Engage, and WOW The Zappos Experience: 5 Principles to Inspire, Engage, and WOW by Joseph Michelli

The Zappos Experience: 5 Principles to Inspire, Engage, and WOW

by Joseph Michelli


ISBN 13: 9780071749589

Format: Hardcover (256 pages)
Publisher: Schaum's Outlines
Published: 10 Oct 2011

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Transform: How Leading Companies are Winning with Disruptive Social Technology Transform: How Leading Companies are Winning with Disruptive Social Technology by Christopher Morace,Sara Gaviser Leslie

Transform: How Leading Companies are Winning with Disruptive Social Technology

by Christopher Morace,Sara Gaviser Leslie


ISBN 13: 9780071826594

Format: Illustrated (256 pages)
Publisher: McGraw-Hill Education
Published: 16 Nov 2013

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Customer Centered Growth: Five Proven Strategies for Building Competitive Advantage (Century business) Customer Centered Growth: Five Proven Strategies for Building Competitive Advantage (Century business) by R. C. Whiteley, Diane Hessan

Customer Centered Growth: Five Proven Strategies for Building Competitive Advantage (Century business)

by R. C. Whiteley, Diane Hessan


ISBN 13: 9780712677127

Format: Hardcover (320 pages)
Publisher: Random House Business Books
Published: 06 Jun 1996
Other Format: Hardcover

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The Customer Revolution The Customer Revolution by Patricia Seybold,Ronni T. Marshak

The Customer Revolution

by Patricia Seybold,Ronni T. Marshak


ISBN 13: 9780712669849

Format: Hardcover (416 pages)
Publisher: Random House Business Books
Published: 12 Mar 2001
Other Format: Paperback

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Relationship Marketing (Professional Development S.) Relationship Marketing (Professional Development S.) by Martin Christopher,Adrian Payne,David Ballantyne

Relationship Marketing (Professional Development S.)

by Martin Christopher,Adrian Payne,David Ballantyne


ISBN 13: 9780750609784

Format: Paperback (204 pages)
Publisher: Butterworth-Heinemann Ltd
Published: 25 Feb 1993

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Knock Your Socks Off Service Recovery Knock Your Socks Off Service Recovery by Ron Zemke,Chip R. Bell

Knock Your Socks Off Service Recovery

by Ron Zemke,Chip R. Bell


ISBN 13: 9780814470848

Format: Illustrated (224 pages)
Publisher: Amacom
Published: 01 Jun 2000

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