Buy Used and New Customer Services Books

Fish! for Life: A Remarkable Way to Achieve Your Dreams

by Stephen C. Lundin, John Christensen, Harry Paul

ISBN 13: 9781401300715

Format: Hardcover (144 pages)
Publisher: Hyperion Books
Published: Jan 2004
Other Format: Hardcover, Paperback

Save for later

Citizen Marketers: When People are the Message

by Ben McConnell, Jackie Huba

ISBN 13: 9781419596063

Format: Hardcover (224 pages)
Publisher: Kaplan Business
Published: 01 Dec 2006

Save for later

Competitive Customer Care: A Guide to Keeping Customers

by Merlin Stone, Laurie Young

ISBN 13: 9781855240520

Format: Paperback (352 pages)
Publisher: Croner Publications
Published: Jan 1992

Save for later

Designing the Customer-Centric Organization: A Guide to Strategy, Structure, and Process (Jossey-Bass Business & Management)

by Jay R. Galbraith

ISBN 13: 9780787979195

Format: Illustrated (208 pages)
Publisher: Jossey-Bass
Published: 31 Mar 2005

Save for later

Customer Care Excellence: How to Create an Effective Customer Focus (Customer Care Excellence: How to Create an Effective Customer Care)

by N/A

ISBN 13: 9780749450663

Format: Paperback (256 pages)
Publisher: Kogan Page
Published: 03 Jan 2008

Save for later

Markets of One: Creating Customer-Unique Value through Mass Customization (Harvard Business Review Book Series)

by N/A

ISBN 13: 9781578512386

Format: Hardcover (240 pages)
Publisher: Harvard Business School Press
Published: 01 Feb 2000

Save for later

101 Ways to Grow Your Business (Lawpack Business Series)

by N/A

ISBN 13: 9781906971793

Format: Paperback (144 pages)
Publisher: Lawpack
Published: 01 Jun 2010
Other Format: Paperback

Save for later

Business Focused IT and Service Excellence

by David Miller

ISBN 13: 9781902505886

Format: Paperback (196 pages)
Publisher: British Computer Society
Published: 01 May 2008

Save for later

Monitoring, Measuring and Managing Customer Service

by Gary S. Goodman PhD

ISBN 13: 9780787951399

Format: Hardcover (240 pages)
Publisher: Jossey Bass
Published: 15 May 2000

Save for later

The Kindness Revolution: The Company-wide Culture Shift That Inspires Phenomenal Customer Service

by Ed Horrell

ISBN 13: 9780814473078

Format: Hardcover (208 pages)
Publisher: Amacom
Published: 01 Aug 2006

Save for later

Strategy from the Outside In: Profiting from Customer Value

by George S. Day,Christine Moorman

ISBN 13: 9780071742290

Format: Hardcover (304 pages)
Publisher: McGraw-Hill Professional
Published: 01 Aug 2010

Save for later

Six Pixels of Separation: Everyone Is Connected. Connect Your Business to Everyone.

by Mitch Joel

ISBN 13: 9780446548229

Format: Paperback (304 pages)
Publisher: Business Plus
Published: 12 Oct 2010

Save for later