The Orange Code: How ING Direct Succeeded by Being a Rebel with a Cause
by Arkadi Kuhlmann, Bruce Philp
ISBN 13: 9780470287231
Format: Hardcover (272 pages) Publisher: John Wiley & Sons Published: 07 Nov 2008 Other Format: Paperback
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Customer-Driven Project Management: Building Quality into Project Processes (MECHANICAL ENGINEERING)
by Bruce T. Barkley,James H. Saylor
ISBN 13: 9780071369824
Format: Illustrated (609 pages) Publisher: McGraw-Hill Education Published: 01 Jul 2001
Successful Selling Skills - Creating Success series: 80
by Richard Denny
ISBN 13: 9780749454104
Format: Paperback (128 pages) Publisher: Kogan Page Published: 03 May 2009
Take Their Breath Away: How Imaginative Service Creates Devoted Customers
by Chip R. Bell, John R. Patterson
ISBN 13: 9780470443507
Format: Hardcover (304 pages) Publisher: John Wiley & Sons Published: 22 May 2009
Customer Relationship Management: Integrating Marketing Strategy and Information Technology
by William G. Zikmund,Raymond McLeod Jr.,Faye W. Gilbert
ISBN 13: 9780471271376
Format: Paperback (208 pages) Publisher: John Wiley & Sons Published: 30 Jan 2003
Consumed: Rethinking Business in the Era of Mindful Spending
by N/A
ISBN 13: 9780230101784
Format: Hardcover (256 pages) Publisher: Palgrave Macmillan Published: 06 Aug 2010
The Future of Services Management (Cranfield Management Research S.)
by Colin Armistead
ISBN 13: 9780749410643
Format: Paperback (192 pages) Publisher: Kogan Page Ltd Published: 19 Jan 1994
Secret Service: Hidden Systems That Deliver Unforgettable Customer Service
by John DiJulius
ISBN 13: 9780814471715
Format: Paperback (194 pages) Publisher: AMACOM Published: 28 Jan 2003
Customer Service and the Telephone (Business Skills Express Series)
by Dennis Becker,Paula Borkum Becker
ISBN 13: 9780786302246
Format: Paperback (100 pages) Publisher: McGraw-Hill Professional Published: 01 May 1994
The Language of Trust: Selling Ideas in a World of Skeptics
by Michael Maslansky,Scott West,Gary DeMoss
ISBN 13: 9780735204560
Format: Paperback (288 pages) Publisher: Prentice Hall Press Published: 03 May 2011
CRM at the Speed of Light, Third Edition: Essential Customer Strategies for the 21st Century
by Paul Greenberg
ISBN 13: 9780072231731
Format: Hardcover (384 pages) Publisher: McGraw-Hill Osborne Published: 01 Aug 2004 Other Format: Hardcover
CUSTOMER CARE 3RD EDITION
by Sarah Cook
ISBN 13: 9780749432362
Format: Paperback (224 pages) Publisher: Kogan Page Published: 01 Jul 2000 Other Format: Paperback