Customer First: A Strategy for Quality Service
by Denis Walker
ISBN 13: 9780566075438
Format: Paperback (168 pages) Publisher: Gower Publishing Ltd Published: 21 Apr 1994
Save for later
The Customer Revolution: How to Thrive When Customers Are in Control
by Patricia B. Seybold, Ronni T. Marshak, Jeffrey M. Lewis
ISBN 13: 9780609607725
Format: Hardcover (416 pages) Publisher: Crown Business Published: Mar 2001
How to Measure Customer Satisfaction
by etc., John Brierley, Nigel Hill, Rob MacDougall
ISBN 13: 9780566081934
Format: Paperback (136 pages) Publisher: Gower Publishing Ltd Published: 08 Jun 1999 Other Format: Paperback
Success at the Enquiry Desk: Successful Enquiry Answering - Every Time (The successful LIS professional)
by Tim Owen
ISBN 13: 9781856044776
Format: Paperback (114 pages) Publisher: Facet Publishing Published: 17 Mar 2003
Money Back Guaranteed: How to be Your Own Consumer Champion
by Anna Tims
ISBN 13: 9780852651469
Format: Paperback (250 pages) Publisher: Guardian Books Published: 07 Jan 2010
The Management of Sales and Customer Relations: Book of Readings
by Bob Hartley, Michael W. Starkey
ISBN 13: 9781861523860
Format: Paperback (351 pages) Publisher: Thomson Learning Published: 26 Aug 1996
Capturing Customers Hearts: getting your customers to love your products and your company (Financial Times Series)
by Brian Clegg
ISBN 13: 9780273649311
Format: Hardcover (240 pages) Publisher: Financial Times/ Prentice Hall Published: 07 Sep 2000
Exceeding Customer Expectations: What Enterprise, America's #1 Car Rental Company, Can Teach You about Creating Lifetime Customers
by Kirk Kazanjian
ISBN 13: 9780385518321
Format: Hardcover (256 pages) Publisher: Currency Published: 16 Jan 2007
Delivering Customer Service: A Practical Guide to Managing Successful Customer Relationships (How to)
by Sheila Payne
ISBN 13: 9781857034868
Format: Paperback (184 pages) Publisher: How To Books Ltd Published: May 1999
Excellent Client Service
by Heather Stewart
ISBN 13: 9781853287770
Format: Paperback (224 pages) Publisher: The Law Society Published: 07 Feb 2003
Customer Satisfaction is Worthless Customer Loyalty is Priceless
by Jeffrey Gitomer
ISBN 13: 9781885167309
Format: Hardcover (288 pages) Publisher: Capstone Published: 01 Sep 1999
Customer Intimacy
by Fred Wiersema,Wiersema
ISBN 13: 9781888232424
Format: Paperback (221 pages) Publisher: National Book Network Published: Jan 1998 Other Format: Hardcover, Paperback