Buy Used and New Customer Services Books

Customer First: A Strategy for Quality Service

by Denis Walker

ISBN 13: 9780566075438

Format: Paperback (168 pages)
Publisher: Gower Publishing Ltd
Published: 21 Apr 1994

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The Customer Revolution: How to Thrive When Customers Are in Control

by Patricia B. Seybold, Ronni T. Marshak, Jeffrey M. Lewis

ISBN 13: 9780609607725

Format: Hardcover (416 pages)
Publisher: Crown Business
Published: Mar 2001

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How to Measure Customer Satisfaction

by etc., John Brierley, Nigel Hill, Rob MacDougall

ISBN 13: 9780566081934

Format: Paperback (136 pages)
Publisher: Gower Publishing Ltd
Published: 08 Jun 1999
Other Format: Paperback

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Success at the Enquiry Desk: Successful Enquiry Answering - Every Time (The successful LIS professional)

by Tim Owen

ISBN 13: 9781856044776

Format: Paperback (114 pages)
Publisher: Facet Publishing
Published: 17 Mar 2003

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Money Back Guaranteed: How to be Your Own Consumer Champion

by Anna Tims

ISBN 13: 9780852651469

Format: Paperback (250 pages)
Publisher: Guardian Books
Published: 07 Jan 2010

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The Management of Sales and Customer Relations: Book of Readings

by Bob Hartley, Michael W. Starkey

ISBN 13: 9781861523860

Format: Paperback (351 pages)
Publisher: Thomson Learning
Published: 26 Aug 1996

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Capturing Customers Hearts: getting your customers to love your products and your company (Financial Times Series)

by Brian Clegg

ISBN 13: 9780273649311

Format: Hardcover (240 pages)
Publisher: Financial Times/ Prentice Hall
Published: 07 Sep 2000

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Exceeding Customer Expectations: What Enterprise, America's #1 Car Rental Company, Can Teach You about Creating Lifetime Customers

by Kirk Kazanjian

ISBN 13: 9780385518321

Format: Hardcover (256 pages)
Publisher: Currency
Published: 16 Jan 2007

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Delivering Customer Service: A Practical Guide to Managing Successful Customer Relationships (How to)

by Sheila Payne

ISBN 13: 9781857034868

Format: Paperback (184 pages)
Publisher: How To Books Ltd
Published: May 1999

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Excellent Client Service

by Heather Stewart

ISBN 13: 9781853287770

Format: Paperback (224 pages)
Publisher: The Law Society
Published: 07 Feb 2003

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Customer Satisfaction is Worthless Customer Loyalty is Priceless

by Jeffrey Gitomer

ISBN 13: 9781885167309

Format: Hardcover (288 pages)
Publisher: Capstone
Published: 01 Sep 1999

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Customer Intimacy

by Fred Wiersema,Wiersema

ISBN 13: 9781888232424

Format: Paperback (221 pages)
Publisher: National Book Network
Published: Jan 1998
Other Format: Hardcover, Paperback

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