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CIM Practice and Revision Kit: Understanding Customers Paper 2 (Cim Practice & Revision Kit) CIM Practice and Revision Kit: Understanding Customers Paper 2 (Cim Practice & Revision Kit) by The CIM

CIM Practice and Revision Kit: Understanding Customers Paper 2 (Cim Practice & Revision Kit)

by The CIM


ISBN 13: 9780751749519

Format: Paperback
Publisher: BPP Publishing Ltd
Published: Feb 1998

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Used : $6.30  
 
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Working with Difficult People Working with Difficult People by Muriel Solomon

Working with Difficult People

by Muriel Solomon


ISBN 13: 9780139573903

Format: Paperback (296 pages)
Publisher: Prentice Hall
Published: 01 Mar 1990

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Used : $6.33  
 
Used : $6.33
CRM Handbook, The: A Business Guide to Customer Relationship Management: A Business Guide to Customer Relationship Management (Addison-Wesley Information Technology Series) CRM Handbook, The: A Business Guide to Customer Relationship Management: A Business Guide to Customer Relationship Management (Addison-Wesley Information Technology Series) by Jill Dyché

CRM Handbook, The: A Business Guide to Customer Relationship Management: A Business Guide to Customer Relationship Management (Addison-Wesley Information Technology Series)

by Jill Dyché


ISBN 13: 9780201730623

Format: Paperback (332 pages)
Publisher: Addison-Wesley Professional
Published: 09 Aug 2001

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Used : $6.40  
 
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Obtaining and Retaining Customers (Universal Manager) Obtaining and Retaining Customers (Universal Manager) by Andy Whalley, Ian Headon

Obtaining and Retaining Customers (Universal Manager)

by Andy Whalley, Ian Headon


ISBN 13: 9780948672927

Format: Paperback (110 pages)
Publisher: Scitech Educational Ltd
Published: 01 Oct 2001

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Used : $6.45  
 
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Principles of Services Marketing Principles of Services Marketing by Adrian Palmer

Principles of Services Marketing

by Adrian Palmer


ISBN 13: 9780077094348

Format: Paperback (340 pages)
Publisher: McGraw-Hill Publishing Co.
Published: May 1998
Other Format: Paperback

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Business of Service Management: (The Lean Communications Provider) Managing Profitably in the Global Communications Market Business of Service Management: (The Lean Communications Provider) Managing Profitably in the Global Communications Market by Keith Willets,Elizabeth B. Adams

Business of Service Management: (The Lean Communications Provider) Managing Profitably in the Global Communications Market

by Keith Willets,Elizabeth B. Adams


ISBN 13: 9780070703063

Format: Paperback (252 pages)
Publisher: McGraw-Hill Inc.,US
Published: 01 Jun 1996

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Aftermarketing Ppr: How to Keep Customers for Life through Relationship Marketing Aftermarketing Ppr: How to Keep Customers for Life through Relationship Marketing by Vavra

Aftermarketing Ppr: How to Keep Customers for Life through Relationship Marketing

by Vavra


ISBN 13: 9780786304059

Format: Paperback (292 pages)
Publisher: McGraw-Hill Inc.,US
Published: 01 May 1995

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Used : $6.72  
 
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Service/Quality Solution: Using Service Management to Gain Competitive Advantage Service/Quality Solution: Using Service Management to Gain Competitive Advantage by David A. Collier

Service/Quality Solution: Using Service Management to Gain Competitive Advantage

by David A. Collier


ISBN 13: 9781556237539

Format: Hardcover (275 pages)
Publisher: Irwin Professional Publishing
Published: 01 Jan 1994

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Relationship Selling (Fell's Official Know-it-all Guide) Relationship Selling (Fell's Official Know-it-all Guide) by Orv Owens

Relationship Selling (Fell's Official Know-it-all Guide)

by Orv Owens


ISBN 13: 9780883910696

Format: Paperback (224 pages)
Publisher: Frederick Fell
Published: 01 Jan 2003

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Used : $6.72  
New : $16.17  
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The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company by Joseph A. Michelli

The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company

by Joseph A. Michelli


ISBN 13: 9780071548335

Format: Hardcover (304 pages)
Publisher: McGraw Hill
Published: 16 Jul 2008

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Successful Large Account Management Successful Large Account Management by Robert Bruce Miller,Miller,Tad Tuleja

Successful Large Account Management

by Robert Bruce Miller,Miller,Tad Tuleja


ISBN 13: 9780446393560

Format: Paperback (218 pages)
Publisher: Warner Books
Published: May 1992
Other Format: Hardcover, Illustrated

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Help Desk Management in a Week Help Desk Management in a Week by Jacqueline Chapman

Help Desk Management in a Week

by Jacqueline Chapman


ISBN 13: 9780340849743

Format: Paperback (96 pages)
Publisher: Hodder Arnold
Published: 28 Mar 2003

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