Buy Used and New Customer Services Books

Business of Service Management: (The Lean Communications Provider) Managing Profitably in the Global Communications Market

by Keith Willets,Elizabeth B. Adams

ISBN 13: 9780070703063

Format: Paperback (252 pages)
Publisher: McGraw-Hill Inc.,US
Published: 01 Jun 1996

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Service/Quality Solution: Using Service Management to Gain Competitive Advantage

by David A. Collier

ISBN 13: 9781556237539

Format: Hardcover (275 pages)
Publisher: Irwin Professional Publishing
Published: 01 Jan 1994

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Aftermarketing Ppr: How to Keep Customers for Life through Relationship Marketing

by Vavra

ISBN 13: 9780786304059

Format: Paperback (292 pages)
Publisher: McGraw-Hill Inc.,US
Published: 01 May 1995

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Relationship Selling (Fell's Official Know-it-all Guide)

by Orv Owens

ISBN 13: 9780883910696

Format: Paperback (224 pages)
Publisher: Frederick Fell
Published: 01 Jan 2003

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Successful Large Account Management

by Robert Bruce Miller,Miller,Tad Tuleja

ISBN 13: 9780446393560

Format: Paperback (218 pages)
Publisher: Warner Books
Published: May 1992
Other Format: Hardcover, Illustrated

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Help Desk Management in a Week

by Jacqueline Chapman

ISBN 13: 9780340849743

Format: Paperback (96 pages)
Publisher: Hodder Arnold
Published: 28 Mar 2003

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Customer Service on the Internet: Building Relationships, Increasing Loyalty and Staying Competitive

by Jim Sterne

ISBN 13: 9780471382584

Format: Paperback (368 pages)
Publisher: John Wiley & Sons
Published: 01 Jun 2000

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IT Services: Costs, Metrics, Benchmarking, and Marketing (Enterprise Computing)

by Robert Matthews, Anthony Tardugno, Thomas DiPasquale

ISBN 13: 9780130191953

Format: Hardcover (208 pages)
Publisher: Prentice Hall
Published: 10 Mar 2000

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Attraction Marketing

by Annie Meachem

ISBN 13: 9780954568153

Format: Paperback (132 pages)
Publisher: Lean Marketing Press
Published: 24 Mar 2005

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Customer-Centered Product Development: Creating Successful Products through Smart Requirements Management

by Hooks

ISBN 13: 9780814405680

Format: Hardcover (271 pages)
Publisher: Amacom
Published: 01 Oct 2000

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Integrated Account Management

by Mark A. Peck

ISBN 13: 9780814403334

Format: Hardcover (336 pages)
Publisher: Amacom
Published: 30 Mar 1997

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CRM at the Speed of Light, 2/e

by Paul Greenberg

ISBN 13: 9780072224160

Format: Hardcover (480 pages)
Publisher: McGraw-Hill Osborne
Published: 01 Jun 2002
Other Format: Hardcover

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