Buy Used and New Customer Services Books

The Customer Centred Strategy: Thinking Strategically About Your Customers (Millennium Manager)

by Mark. Jenkins

ISBN 13: 9780273630043

Format: Paperback (224 pages)
Publisher: Financial Times/ Prentice Hall
Published: 07 Jul 1997

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101 Ways to Boost Customer Satisfaction

by Timothy R.V. Foster

ISBN 13: 9780749423018

Format: Paperback (128 pages)
Publisher: Kogan Page Ltd
Published: 30 Oct 1997

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The Discipline of Market Leaders: Choose Your Customers, Narrow Your Focus, Dominate Your Market

by Michael Treacy,Fred Wiersema

ISBN 13: 9780201406481

Format: Hardcover (208 pages)
Publisher: Perseus Books
Published: 26 Feb 1995
Other Format: Hardcover, Illustrated

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Customer Relationship Management

by Francis Buttle, Stan Maklan

ISBN 13: 9781856175227

Format: Paperback (528 pages)
Publisher: Routledge
Published: 27 Aug 2008

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Batteries Included! - Creating Legendary Service

by Nigel Barlow

ISBN 13: 9780712680639

Format: Hardcover (288 pages)
Publisher: Random House Business
Published: 18 May 2000
Other Format: Paperback

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What Customers Like About You: Adding Emotional Value for Service Excellence and Competitive Advantage

by David Freemantle

ISBN 13: 9781857882063

Format: Paperback (288 pages)
Publisher: Nicholas Brealey Publishing
Published: 18 Nov 1999
Other Format: Hardcover

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Adaptive Coaching: The Art and Practice of a Client-Centered Approach to Performance Improvement

by Karen I. Spear,Terry R. Bacon

ISBN 13: 9780891061878

Format: Hardcover (328 pages)
Publisher: Davies-Black
Published: 31 Oct 2003

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E-process Edge: Creating Customer Value and Business Wealth in the Internet (ComputerWorld Books for IT Leaders)

by Peter G.W. Keen, Mark McDonald, Peter Keene

ISBN 13: 9780072126266

Format: Hardcover (300 pages)
Publisher: Osborne/McGraw-Hill,U.S.
Published: 01 Jul 2000

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S/NVQ Level 2 Customer Service (S/NVQ Customer Services)

by Ms Sally Bradley

ISBN 13: 9780435451691

Format: Paperback (328 pages)
Publisher: Heinemann
Published: 28 May 2003
Other Format: Paperback

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An Introduction to Human Resource Management

by John Stredwick

ISBN 13: 9780750645805

Format: Paperback (393 pages)
Publisher: Heinemann Educational Publishers
Published: 22 May 2000

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Superior Customer Value in the New Economy: Concepts and Cases: 0

by Art Weinstein

ISBN 13: 9781574443561

Format: Hardcover (400 pages)
Publisher: CRC Press
Published: 27 May 2004

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Why They Don't Buy: Make Your Online Customer Experience Work

by Max Mckeown

ISBN 13: 9780273656746

Format: Hardcover (256 pages)
Publisher: Financial Times/ Prentice Hall
Published: 30 Oct 2001

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