The Customer Revolution
by Patricia Seybold,Ronni T. Marshak
ISBN 13: 9780712669849
Format: Hardcover (416 pages) Publisher: Random House Business Books Published: 12 Mar 2001 Other Format: Paperback
Save for later
The Discipline of Market Leaders: Choose Your Customers, Narrow Your Focus, Dominate Your Market
by Michael Treacy,Fred Wiersema
ISBN 13: 9780201406481
Format: Hardcover (208 pages) Publisher: Perseus Books Published: 26 Feb 1995 Other Format: Hardcover, Illustrated, Paperback
Customer Care
by Sarah Cook
ISBN 13: 9780749405359
Format: Paperback (288 pages) Publisher: Kogan Page Ltd Published: 30 Apr 1992 Other Format: Paperback
Microsoft Dynamics CRM 4.0 Step by Step Book/CD Package (BPG-step by Step)
by Mike; Steger, Jim; O'Brien, Kara; Landers, Bre
ISBN 13: 9780735625761
Format: Paperback (352 pages) Publisher: MICROSOFT PRESS Published: 10 Sep 2008
Relationship Marketing for Competitive Advantage: Winning and Keeping Customers (Management readers)
by Martin Christopher, Adrian Payne
ISBN 13: 9780750620208
Format: Hardcover (304 pages) Publisher: Butterworth-Heinemann Ltd Published: 04 Sep 1995
Secrets of Customer Relationship Management: A Guide to Getting Much Closer to Your Customers
by James G. Barnes
ISBN 13: 9780071362535
Format: Hardcover (288 pages) Publisher: McGraw-Hill Inc.,US Published: 01 Oct 2000
Emotionomics: Leveraging Emotions for Business Success
by Dan Hill
ISBN 13: 9780749453992
Format: Hardcover (368 pages) Publisher: Kogan Page Published: 03 Nov 2008
Kaizen Strategies for Customer Care: How to Create a Powerful Customer Care Program and Make it Work (Financial Times Series)
by Patricia. Wellington
ISBN 13: 9780273614722
Format: Hardcover (256 pages) Publisher: Financial Times/ Prentice Hall Published: 27 Oct 1995
Driving Customer Equity: How Customer Lifetime Value is Reshaping Corporate Strategy
by Roland T. Rust
ISBN 13: 9780684864662
Format: Illustrated (308 pages) Publisher: Free Press Published: 27 Jun 2000
Customer Relationship Management
by Francis Buttle
ISBN 13: 9780750655026
Format: Paperback (384 pages) Publisher: A Butterworth-Heinemann Title Published: 12 Nov 2003
Living Supply Chains: How to Mobilize the Enterprise Around Delivering What Your Customers Want (Financial Times Series)
by John Gattorna
ISBN 13: 9780273706144
Format: Hardcover (352 pages) Publisher: Financial Times/ Prentice Hall Published: 18 May 2006
E-process Edge: Creating Customer Value and Business Wealth in the Internet (ComputerWorld Books for IT Leaders)
by Peter G.W. Keen, Mark McDonald, Peter Keene
ISBN 13: 9780072126266
Format: Hardcover (300 pages) Publisher: Osborne/McGraw-Hill,U.S. Published: 01 Jul 2000