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S/NVQ Level 2 Customer Service (S/NVQ Customer Services) S/NVQ Level 2 Customer Service (S/NVQ Customer Services) by Ms Sally Bradley

S/NVQ Level 2 Customer Service (S/NVQ Customer Services)

by Ms Sally Bradley


ISBN 13: 9780435451691

Format: Paperback (328 pages)
Publisher: Heinemann
Published: 28 May 2003
Other Format: Paperback

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Consumer-Centric Category Management: How to Increase Profits by Managing Categories Based on Consumer Needs Consumer-Centric Category Management: How to Increase Profits by Managing Categories Based on Consumer Needs by ACNielsen,Al Heller,John Karolefski

Consumer-Centric Category Management: How to Increase Profits by Managing Categories Based on Consumer Needs

by ACNielsen,Al Heller,John Karolefski


ISBN 13: 9780471703594

Format: Illustrated (368 pages)
Publisher: Wiley
Published: 21 Nov 2005

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Ready-made Activities for Customer Care Skills (Institute of Management) Ready-made Activities for Customer Care Skills (Institute of Management) by Simon Johnson

Ready-made Activities for Customer Care Skills (Institute of Management)

by Simon Johnson


ISBN 13: 9780273606840

Format: Paperback (224 pages)
Publisher: Financial Times Prentice Hall
Published: 23 Aug 1994

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Total Access: Giving Customers What They Want in an Anytime, Anywhere World Total Access: Giving Customers What They Want in an Anytime, Anywhere World by Regis Mckenna

Total Access: Giving Customers What They Want in an Anytime, Anywhere World

by Regis Mckenna


ISBN 13: 9781578512447

Format: Hardcover (240 pages)
Publisher: Harvard Business School Press
Published: 01 Mar 2002

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Grocery Revolution: The New Focus on the Consumer Grocery Revolution: The New Focus on the Consumer by Barbara E. Kahn, Leigh M. McAlister

Grocery Revolution: The New Focus on the Consumer

by Barbara E. Kahn, Leigh M. McAlister


ISBN 13: 9780673998804

Format: Paperback (250 pages)
Publisher: Prentice Hall
Published: 22 Jan 1997

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The Nordstrom Way: The Inside Story of America's Number 1 Customer Service Company The Nordstrom Way: The Inside Story of America's Number 1 Customer Service Company by Robert Spector, Patrick D. McCarthy

The Nordstrom Way: The Inside Story of America's Number 1 Customer Service Company

by Robert Spector, Patrick D. McCarthy


ISBN 13: 9780471584964

Format: Hardcover (244 pages)
Publisher: John Wiley & Sons
Published: 14 Nov 1995

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Relationship Marketing for Competitive Advantage: Winning and Keeping Customers (Management readers) Relationship Marketing for Competitive Advantage: Winning and Keeping Customers (Management readers) by Martin Christopher, Adrian Payne

Relationship Marketing for Competitive Advantage: Winning and Keeping Customers (Management readers)

by Martin Christopher, Adrian Payne


ISBN 13: 9780750620208

Format: Hardcover (304 pages)
Publisher: Butterworth-Heinemann Ltd
Published: 04 Sep 1995

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We: The Ideal Customer Relationship We: The Ideal Customer Relationship by Steve Yastrow

We: The Ideal Customer Relationship

by Steve Yastrow


ISBN 13: 9781590791219

Format: Hardcover (216 pages)
Publisher: Select Books Inc
Published: 01 Oct 2007

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Working in Partnership: Best Practice in Customer-Supplier Relations Working in Partnership: Best Practice in Customer-Supplier Relations by Barrie G. Dale, Bernard Burnes

Working in Partnership: Best Practice in Customer-Supplier Relations

by Barrie G. Dale, Bernard Burnes


ISBN 13: 9780566079979

Format: Hardcover (167 pages)
Publisher: Gower Publishing Ltd
Published: 30 Apr 1998

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Becoming the Best:: How to Gain Company-wide Commitment to Total Quality Becoming the Best:: How to Gain Company-wide Commitment to Total Quality by Barry Popplewell,Alan Wildsmith

Becoming the Best:: How to Gain Company-wide Commitment to Total Quality

by Barry Popplewell,Alan Wildsmith


ISBN 13: 9780566028779

Format: Paperback (154 pages)
Publisher: Gower Publishing Ltd
Published: 06 Dec 1990
Other Format: Hardcover

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