Becoming the Best: How to Gain Company-wide Commitment to Total Quality

by Barry Popplewell (Author), Alan Wildsmith (Author)

• Used

  Hardcover
  1988

  $3.29

• Used

  Paperback
  1990

  $4.29

  How could it happen in a buoyant market? New products, lots of orders, and yet no profit - a big fat ZERO. The opportunity had been there - and he'd blown it. As the story unfolds Neil begins to understand the problem. Quality is the key - not just product quality but total quality. If everybody was the best at what they do , he thought then this would be one hell of a company . So that's what he sets out to do - become the best. How he conceives his idea, translates it into practice, cajoles and carries his employees with him, is all in this book.