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Meeting Customer Needs (Institute of Management Foundation S.) Meeting Customer Needs (Institute of Management Foundation S.) by Ian Smith

Meeting Customer Needs (Institute of Management Foundation S.)

by Ian Smith


ISBN 13: 9780750606684

Format: Paperback (256 pages)
Publisher: Butterworth-Heinemann Ltd
Published: 17 Jan 1994
Other Format: Paperback

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The Customer Only Rings Once: Managing Telephone Contact with Your Customers (Institute of Management) The Customer Only Rings Once: Managing Telephone Contact with Your Customers (Institute of Management) by Pat Cochrane

The Customer Only Rings Once: Managing Telephone Contact with Your Customers (Institute of Management)

by Pat Cochrane


ISBN 13: 9780273611745

Format: Paperback (184 pages)
Publisher: Financial Times Prentice Hall
Published: 12 Jan 1995

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The Satisfied Customer: Winners and Losers in the Battle for Buyer Preference The Satisfied Customer: Winners and Losers in the Battle for Buyer Preference by Claes Fornell

The Satisfied Customer: Winners and Losers in the Battle for Buyer Preference

by Claes Fornell


ISBN 13: 9781403981974

Format: Hardcover (256 pages)
Publisher: Palgrave Macmillan
Published: 01 Feb 2008
Other Format: Illustrated

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Sales Team Management in a Week Sales Team Management in a Week by Andrea Newton

Sales Team Management in a Week

by Andrea Newton


ISBN 13: 9780340857953

Format: Paperback (96 pages)
Publisher: Hodder Arnold H&S
Published: 29 Nov 2002

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Seven Secrets Of Service Strategy Seven Secrets Of Service Strategy by Jacques Horovitz

Seven Secrets Of Service Strategy

by Jacques Horovitz


ISBN 13: 9780273635772

Format: Hardcover (160 pages)
Publisher: Financial Times/ Prentice Hall
Published: 14 Dec 1999

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Blogging to Drive Business: Create and Maintain Valuable Customer Connections (Que Biz-Tech) Blogging to Drive Business: Create and Maintain Valuable Customer Connections (Que Biz-Tech) by Eric Butow, Rebecca Bollwitt

Blogging to Drive Business: Create and Maintain Valuable Customer Connections (Que Biz-Tech)

by Eric Butow, Rebecca Bollwitt


ISBN 13: 9780789742568

Format: Paperback (192 pages)
Publisher: QUE
Published: 07 Jan 2010

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Clients for Life: Evolving from an Expert-for-Hire to an Extraordinary Adviser Clients for Life: Evolving from an Expert-for-Hire to an Extraordinary Adviser by Andrew Sobel

Clients for Life: Evolving from an Expert-for-Hire to an Extraordinary Adviser

by Andrew Sobel


ISBN 13: 9780684870304

Format: Paperback (272 pages)
Publisher: Free Press
Published: 15 Jul 2002

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Six Pixels of Separation: Everyone Is Connected. Connect Your Business to Everyone. Six Pixels of Separation: Everyone Is Connected. Connect Your Business to Everyone. by Mitch Joel

Six Pixels of Separation: Everyone Is Connected. Connect Your Business to Everyone.

by Mitch Joel


ISBN 13: 9780446548229

Format: Paperback (304 pages)
Publisher: Business Plus
Published: 12 Oct 2010

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Game–Based Marketing: Inspire Customer Loyalty Through Rewards, Challenges, and Contests Game–Based Marketing: Inspire Customer Loyalty Through Rewards, Challenges, and Contests by Joselin Linder, Gabe Zichermann

Game–Based Marketing: Inspire Customer Loyalty Through Rewards, Challenges, and Contests

by Joselin Linder, Gabe Zichermann


ISBN 13: 9780470562239

Format: Hardcover (240 pages)
Publisher: Wiley
Published: 16 Apr 2010

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The Call Center Handbook: The Complete Guide to Starting, Running, and Improving Your Call Center The Call Center Handbook: The Complete Guide to Starting, Running, and Improving Your Call Center by Keith Dawson

The Call Center Handbook: The Complete Guide to Starting, Running, and Improving Your Call Center

by Keith Dawson


ISBN 13: 9781578203055

Format: Paperback (284 pages)
Publisher: Crc Press
Published: 20 Nov 2003
Other Format: Paperback

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Secrets of Customer Relationship Management: A Guide to Getting Much Closer to Your Customers Secrets of Customer Relationship Management: A Guide to Getting Much Closer to Your Customers by James G. Barnes

Secrets of Customer Relationship Management: A Guide to Getting Much Closer to Your Customers

by James G. Barnes


ISBN 13: 9780071362535

Format: Hardcover (288 pages)
Publisher: McGraw-Hill Inc.,US
Published: 01 Oct 2000

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The Customer Differential: The Complete Guide to Implementing Customer Relationship Management The Customer Differential: The Complete Guide to Implementing Customer Relationship Management by Melinda Nykamp

The Customer Differential: The Complete Guide to Implementing Customer Relationship Management

by Melinda Nykamp


ISBN 13: 9780814406229

Format: Hardcover (224 pages)
Publisher: Amacom
Published: 01 Mar 2001

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