Clients for Life: Evolving from an Expert-for-Hire to an Extraordinary Adviser

Clients for Life: Evolving from an Expert-for-Hire to an Extraordinary Adviser

by Andrew Sobel (Author), Andrew Sobel (Author)

Synopsis

Business consulting and related professional services represent a 350 billion dollar industry- and they're growing in a huge way. But things aren't as rosy as this figure might suggest. All too many consulting jobs, are brief, one-shot engagements- situations by which most professionals can't survive. The most pressing concern today for six million professional advisors is this: In our bottom-line era, how can I make myself stand out and become indispensable to my clients for the long haul? CLIENTS FOR LIFE has the answers. Featuring interviews with CEOs of such leading corporations as Kodak and American Express, Sheth and Sobel, two of the field's preeminent authorities, outline a series of proven skills and techniques that seperate the extraordinary from the ordinary. Readers will learn how to build trust through consistency and reliability, balance professional independence with client devotion, practice crucial "big picture thinking" and much more.

$4.16

Save:$14.89 (78%)

Quantity

1 in stock

More Information

Format: Paperback
Pages: 272
Edition: Reprint
Publisher: Free Press
Published: 15 Jul 2002

ISBN 10: 0684870304
ISBN 13: 9780684870304

Media Reviews
USA Today Everything you ever wanted to know about being the perfect consultant is in Clients for Life...valuable for the most seasoned advisor, whether a lawyer, an accountant, or marketing professional.
Author Bio
Jagdish Sheth is the Charles H. Kellstadt Professor of Marketing at the Goizueta Business School, Emory University, and the founder of the Center of Relationship Marketing. He has served as an advisor and consultant to AT&T, Lucent, Motorola, and Young & Rubicam, and contributes regularly to The Wall Street Journal and other publications. He lives in Atlanta, Georgia.