Buy Used and New Customer Services Books

The C.R.M. Pocketbook (The Pocketbook)

by David Alexander

ISBN 13: 9781870471978

Format: Paperback (128 pages)
Publisher: Management Pocketbooks
Published: 20 Oct 2001

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Calming Upset Customers (50-Minute Series)

by Morgan

ISBN 13: 9781560523840

Format: Paperback (79 pages)
Publisher: Crisp Publications Inc
Published: 15 Mar 1996

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Batteries Included! - Creating Legendary Service

by Nigel Barlow

ISBN 13: 9780712680639

Format: Hardcover (288 pages)
Publisher: Random House Business
Published: 18 May 2000
Other Format: Paperback

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Managing Quality Customer Service (Better Management Skills S.)

by William B. Martin

ISBN 13: 9780749403522

Format: Paperback (96 pages)
Publisher: Kogan Page Ltd
Published: 30 Jan 1991
Other Format: Hardcover

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Delivering Knock Your Socks Off Service

by Performance Research Associates

ISBN 13: 9780814473658

Format: Paperback (192 pages)
Publisher: Amacom
Published: 01 Oct 2006

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The Customer Differential: The Complete Guide to Implementing Customer Relationship Management

by Melinda Nykamp

ISBN 13: 9780814406229

Format: Hardcover (224 pages)
Publisher: Amacom
Published: 01 Mar 2001

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The Customer Service Planner (Marketing Series: Practitioner)

by Martin Christopher

ISBN 13: 9780750601498

Format: Hardcover (160 pages)
Publisher: Butterworth-Heinemann Ltd
Published: 07 Dec 1991
Other Format: Paperback

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Amaze Your Customers!: Creative Tips on Winning & Keeping Your Customers

by

ISBN 13: 9780749445577

Format: Unknown Binding

Published: 17 Feb 2006

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Relationship Marketing: Exploring relational strategies in marketing

by Mr John Egan

ISBN 13: 9780273646129

Format: Paperback (248 pages)
Publisher: Financial Times/ Prentice Hall
Published: 11 Jun 2001

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Once a Customer, Always a Customer

by Chris Daffy

ISBN 13: 9781860760341

Format: Paperback (240 pages)
Publisher: Oak Tree Press
Published: 01 Sep 1996
Other Format: Paperback

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Marketing Services: Competing through Quality

by A. Parasuraman, Leonard L. Berry

ISBN 13: 9780029030790

Format: Hardcover (212 pages)
Publisher: The Free Press
Published: 30 Sep 1991
Other Format: Paperback

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Becoming the Best:: How to Gain Company-wide Commitment to Total Quality

by Barry Popplewell,Alan Wildsmith

ISBN 13: 9780566028779

Format: Paperback (154 pages)
Publisher: Gower Publishing Ltd
Published: 06 Dec 1990

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