Key Account Management: Learning from supplier and customer perspectives (Cim Professional)
by Malcolm McDonald,Beth Rogers
ISBN 13: 9780750632782
Format: Paperback (224 pages) Publisher: Butterworth-Heinemann Published: 05 May 1998
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Killer Web Content: Make the Sale, Deliver the Service, Build the Brand
by Gerry McGovern
ISBN 13: 9780713677041
Format: Paperback (220 pages) Publisher: A & C Black Publishers Ltd Published: 27 Nov 2006
Successful Customer Care In A Week (Successful Business in a Week S.)
by John H. Wellemin
ISBN 13: 9780340627402
Format: Paperback (96 pages) Publisher: Hodder Arnold H&S Published: 02 Feb 1995
Services Marketing European Perspectives
by Chris Lovelock,Barbara Lewis,Sandra Vandermerwe
ISBN 13: 9780130959911
Format: Paperback (736 pages) Publisher: Financial Times/ Prentice Hall Published: 11 Mar 1999 Other Format: Hardcover, Paperback
Customer Relationship Marketing: Get to Know Your Customers and Win Their Loyalty (Marketing in Action)
by Merlin Stone, Neil Woodcock, Liz Machtynger
ISBN 13: 9780749427009
Format: Paperback (228 pages) Publisher: Kogan Page Ltd Published: 01 Apr 2000 Other Format: Paperback
It's All About Customers!: The Perfect Way to Grow Your Customers Through Marketing, Sales and Service
by John Fraser-Robinson, Pip Mosscrop
ISBN 13: 9780749430733
Format: Paperback (256 pages) Publisher: Kogan Page Ltd Published: 01 Oct 1999
Up Close and Personal?: Customer Relationship Marketing @ Work
by Merlin Stone, Paul R. Gamble, Neil Woodcock
ISBN 13: 9780749430870
Format: Hardcover (288 pages) Publisher: Kogan Page Ltd Published: 01 Sep 1999 Other Format: CD-ROM
Meeting Customer Needs (CMI Open Learning Programme)
by Ian Smith
ISBN 13: 9780750633918
Format: Paperback (208 pages) Publisher: A Butterworth-Heinemann Title Published: 02 Jul 1997 Other Format: Paperback
Effective Direct Mail (Sixty Minute Success Skills S.)
by John Fraser-Robinson
ISBN 13: 9781901306255
Format: Paperback (64 pages) Publisher: David Grant Publishing Published: 01 Jan 1999
The Call Center Handbook: The Complete Guide to Starting, Running, and Improving Your Call Center
by Keith Dawson
ISBN 13: 9781578203055
Format: Paperback (284 pages) Publisher: Crc Press Published: 20 Nov 2003 Other Format: Paperback
Sales Team Management in a Week
by Andrea Newton
ISBN 13: 9780340857953
Format: Paperback (96 pages) Publisher: Hodder Arnold H&S Published: 29 Nov 2002
Meeting Customer Needs (Institute of Management Foundation S.)
ISBN 13: 9780750606684
Format: Paperback (256 pages) Publisher: Butterworth-Heinemann Ltd Published: 17 Jan 1994 Other Format: Paperback