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Blogging to Drive Business: Create and Maintain Valuable Customer Connections (Que Biz-Tech) Blogging to Drive Business: Create and Maintain Valuable Customer Connections (Que Biz-Tech) by Eric Butow, Rebecca Bollwitt

Blogging to Drive Business: Create and Maintain Valuable Customer Connections (Que Biz-Tech)

by Eric Butow, Rebecca Bollwitt


ISBN 13: 9780789742568

Format: Paperback (192 pages)
Publisher: QUE
Published: 07 Jan 2010

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Seven Secrets Of Service Strategy Seven Secrets Of Service Strategy by Jacques Horovitz

Seven Secrets Of Service Strategy

by Jacques Horovitz


ISBN 13: 9780273635772

Format: Hardcover (160 pages)
Publisher: Financial Times/ Prentice Hall
Published: 14 Dec 1999

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CRM at the Speed of Light, Fourth Edition: Social CRM 2.0 Strategies, Tools, and Techniques for Engaging Your Customers (CONSUMER APPL & HARDWARE - OMG) CRM at the Speed of Light, Fourth Edition: Social CRM 2.0 Strategies, Tools, and Techniques for Engaging Your Customers (CONSUMER APPL & HARDWARE - OMG) by Paul Greenberg

CRM at the Speed of Light, Fourth Edition: Social CRM 2.0 Strategies, Tools, and Techniques for Engaging Your Customers (CONSUMER APPL & HARDWARE - OMG)

by Paul Greenberg


ISBN 13: 9780071590457

Format: Hardcover (688 pages)
Publisher: McGraw Hill
Published: 16 Oct 2009

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Clients for Life: Evolving from an Expert-for-Hire to an Extraordinary Adviser Clients for Life: Evolving from an Expert-for-Hire to an Extraordinary Adviser by Andrew Sobel

Clients for Life: Evolving from an Expert-for-Hire to an Extraordinary Adviser

by Andrew Sobel


ISBN 13: 9780684870304

Format: Paperback (272 pages)
Publisher: Free Press
Published: 15 Jul 2002

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Chocolates on the Pillow Aren't Enough: Reinventing the Customer Experience Chocolates on the Pillow Aren't Enough: Reinventing the Customer Experience by Jonathan M. Tisch, Karl Weber

Chocolates on the Pillow Aren't Enough: Reinventing the Customer Experience

by Jonathan M. Tisch, Karl Weber


ISBN 13: 9780470043554

Format: Hardcover (272 pages)
Publisher: John Wiley & Sons
Published: 27 Mar 2007

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Up Close and Personal?: Customer Relationship Marketing @ Work Up Close and Personal?: Customer Relationship Marketing @ Work by Merlin Stone, Paul R. Gamble, Neil Woodcock

Up Close and Personal?: Customer Relationship Marketing @ Work

by Merlin Stone, Paul R. Gamble, Neil Woodcock


ISBN 13: 9780749430870

Format: Hardcover (288 pages)
Publisher: Kogan Page Ltd
Published: 01 Sep 1999
Other Format: CD-ROM

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Six Pixels of Separation: Everyone Is Connected. Connect Your Business to Everyone. Six Pixels of Separation: Everyone Is Connected. Connect Your Business to Everyone. by Mitch Joel

Six Pixels of Separation: Everyone Is Connected. Connect Your Business to Everyone.

by Mitch Joel


ISBN 13: 9780446548229

Format: Paperback (304 pages)
Publisher: Business Plus
Published: 12 Oct 2010

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Handbook of Key Customer Relationship Management (Financial Times Series) Handbook of Key Customer Relationship Management (Financial Times Series) by Ken Burnett

Handbook of Key Customer Relationship Management (Financial Times Series)

by Ken Burnett


ISBN 13: 9780273650317

Format: Hardcover (422 pages)
Publisher: FT PrenticeHall
Published: 13 Dec 2000

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Secrets of Customer Relationship Management: A Guide to Getting Much Closer to Your Customers Secrets of Customer Relationship Management: A Guide to Getting Much Closer to Your Customers by James G. Barnes

Secrets of Customer Relationship Management: A Guide to Getting Much Closer to Your Customers

by James G. Barnes


ISBN 13: 9780071362535

Format: Hardcover (288 pages)
Publisher: McGraw-Hill Inc.,US
Published: 01 Oct 2000

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Life After the 30–Second Spot: Energize Your Brand With a Bold Mix of Alternatives to Traditional Advertising (Adweek Books) Life After the 30–Second Spot: Energize Your Brand With a Bold Mix of Alternatives to Traditional Advertising (Adweek Books) by Joseph Jaffe

Life After the 30–Second Spot: Energize Your Brand With a Bold Mix of Alternatives to Traditional Advertising (Adweek Books)

by Joseph Jaffe


ISBN 13: 9780471718376

Format: Hardcover (304 pages)
Publisher: John Wiley & Sons
Published: 01 Jul 2005

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Essentials of Services Marketing (The Dryden Press series in marketing.) Essentials of Services Marketing (The Dryden Press series in marketing.) by K. Douglas Hoffman,John E. G. Bateson

Essentials of Services Marketing (The Dryden Press series in marketing.)

by K. Douglas Hoffman,John E. G. Bateson


ISBN 13: 9780030152177

Format: Hardcover (576 pages)
Publisher: South-Western
Published: 08 Mar 1997
Other Format: Hardcover

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The Call Center Handbook: The Complete Guide to Starting, Running, and Improving Your Call Center The Call Center Handbook: The Complete Guide to Starting, Running, and Improving Your Call Center by Keith Dawson

The Call Center Handbook: The Complete Guide to Starting, Running, and Improving Your Call Center

by Keith Dawson


ISBN 13: 9781578203055

Format: Paperback (284 pages)
Publisher: Crc Press
Published: 20 Nov 2003
Other Format: Paperback

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