Relationship Marketing: Exploring Relational Strategies in Marketing
by Mr John Egan
ISBN 13: 9780273713197
Format: Paperback (336 pages) Publisher: Financial Times/ Prentice Hall Published: 03 Apr 2008
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Crowning the Customer: How to Become Customer-Driven
by Senator Feargal Quinn
ISBN 13: 9780862787639
Format: Paperback (160 pages) Publisher: O'Brien Press Ltd Published: 04 Feb 2002 Other Format: Paperback
The Discipline of Market Leaders: Choose Your Customers, Narrow Your Focus, Dominate Your Market
by Fred Wiersema,Michael Treacy
ISBN 13: 9780201407198
Format: Illustrated (210 pages) Publisher: Basic Books Published: 10 Jan 1997 Other Format: Hardcover, Paperback
Perfect Phrases for Customer Service: Hundreds of Tools, Techniques, and Scripts for Handling Any Situation (Perfect Phrases Series)
by Robert Bacal
ISBN 13: 9780071444538
Format: Paperback (240 pages) Publisher: McGraw-Hill Education Published: 16 Feb 2005
Sense and Respond: The Journey to Customer Purpose
by Susan Barlow,Stephen Parry,Mike Faulkner
ISBN 13: 9781403945730
Format: Illustrated (226 pages) Publisher: AIAA Published: 31 May 2005
Wow! That's What I Call Service: Stories of Great Customer Service from the Wow! Awards
by Don Williams,Hales
ISBN 13: 9781905823161
Format: Paperback (296 pages) Publisher: Ecademy Press Published: 02 Jul 2007
101 Ways to Grow Your Business (Lawpack Business Series)
by N/A
ISBN 13: 9781906971793
Format: Paperback (144 pages) Publisher: Lawpack Published: 01 Jun 2010 Other Format: Paperback
Peopletalk: Listening Skills
by Judi James
ISBN 13: 9781858355207
Format: Paperback (120 pages) Publisher: Spiro Press Published: 30 Sep 1997
The Mesh: Why the Future of Business is Sharing
by Lisa Gansky
ISBN 13: 9781591843719
Format: Hardcover (256 pages) Publisher: Penguin Published: 23 Sep 2010
Social Media Marketing: Strategies for Engaging in Facebook, Twitter & Other Social Media: Promoting Your Company Through Viral Marketing
ISBN 13: 9780789742841
Format: Paperback (360 pages) Publisher: QUE Published: 18 Jun 2010
Managing Knock Your Socks Off Service (Knock Your Socks Off Series)
by Bell
ISBN 13: 9780814477847
Format: Paperback (210 pages) Publisher: Jossey Bass Published: 15 Dec 1992
Delighting Your Customers: Delivering Excellent Customer Service Without Breaking the Bank (Business on a Shoestring)
by Avril Owton
ISBN 13: 9780713675429
Format: Paperback (208 pages) Publisher: A & C Black Publishers Ltd Published: 30 Sep 2007