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CUSTOMER RELATIONSHIP MANAGEMENT CUSTOMER RELATIONSHIP MANAGEMENT by Iod; IOD Staff

CUSTOMER RELATIONSHIP MANAGEMENT

by Iod; IOD Staff


ISBN 13: 9780749432959

Format: Paperback (80 pages)
Publisher: Kogan Page
Published: 24 Nov 1999

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Inspire: How to Keep Your Customers When Your Competitors Can't (Financial Times Series) Inspire: How to Keep Your Customers When Your Competitors Can't (Financial Times Series) by Jim Champy

Inspire: How to Keep Your Customers When Your Competitors Can't (Financial Times Series)

by Jim Champy


ISBN 13: 9780273727569

Format: Paperback (176 pages)
Publisher: Financial Times/ Prentice Hall
Published: 02 Jul 2009

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Becoming the Best:: How to Gain Company-wide Commitment to Total Quality Becoming the Best:: How to Gain Company-wide Commitment to Total Quality by Barry Popplewell,Alan Wildsmith

Becoming the Best:: How to Gain Company-wide Commitment to Total Quality

by Barry Popplewell,Alan Wildsmith


ISBN 13: 9780566028779

Format: Paperback (154 pages)
Publisher: Gower Publishing Ltd
Published: 06 Dec 1990
Other Format: Hardcover

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Fish Fish by Stephen C. Lundin,Harry Paul,John Christensen

Fish

by Stephen C. Lundin,Harry Paul,John Christensen


ISBN 13: 9780786866021

Format: Hardcover (112 pages)
Publisher: Hyperion
Published: 31 Dec 1998
Other Format: Hardcover, Paperback

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Meet, Greet and Prosper (Knowledge Nugget Guides) Meet, Greet and Prosper (Knowledge Nugget Guides) by Roy Sheppard

Meet, Greet and Prosper (Knowledge Nugget Guides)

by Roy Sheppard


ISBN 13: 9781901534054

Format: Paperback (64 pages)
Publisher: Centre Publishing
Published: 01 Nov 2002

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Building Great Customer Experiences (Beyond Philosophy) Building Great Customer Experiences (Beyond Philosophy) by Colin Shaw,John Ivens

Building Great Customer Experiences (Beyond Philosophy)

by Colin Shaw,John Ivens


ISBN 13: 9781403939494

Format: Illustrated (240 pages)
Publisher: Palgrave Macmillan
Published: 17 Sep 2004
Other Format: Illustrated

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How to Win Customers: Using Customer Service for a Competitive Edge How to Win Customers: Using Customer Service for a Competitive Edge by Jacques Horovitz

How to Win Customers: Using Customer Service for a Competitive Edge

by Jacques Horovitz


ISBN 13: 9780273032885

Format: Paperback (144 pages)
Publisher: Financial Times Prentice Hall
Published: 29 May 1990

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One To One Future: Building Business Relationships One Customer at a Time One To One Future: Building Business Relationships One Customer at a Time by Don Peppers,Martha Rogers

One To One Future: Building Business Relationships One Customer at a Time

by Don Peppers,Martha Rogers


ISBN 13: 9780749914929

Format: Paperback (464 pages)
Publisher: Piatkus
Published: 30 May 1996
Other Format: Hardcover

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Creating Value for Customers: Designing and Implementing a Total Corporate Strategy Creating Value for Customers: Designing and Implementing a Total Corporate Strategy by William A. Band

Creating Value for Customers: Designing and Implementing a Total Corporate Strategy

by William A. Band


ISBN 13: 9780471525936

Format: Paperback (352 pages)
Publisher: John Wiley & Sons
Published: 25 Apr 1991

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The Value Profit Chain: Treat Employees Like Customers and Customers Like Employees The Value Profit Chain: Treat Employees Like Customers and Customers Like Employees by James L. Heskett,W. Earl Sasser Jr.,Leonard A. Schlesinger

The Value Profit Chain: Treat Employees Like Customers and Customers Like Employees

by James L. Heskett,W. Earl Sasser Jr.,Leonard A. Schlesinger


ISBN 13: 9780743225694

Format: Hardcover (400 pages)
Publisher: The Free Press
Published: 16 Jun 2003

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Customer Capitalism: The New Business Model of Increasing Returns in New Market Spaces Customer Capitalism: The New Business Model of Increasing Returns in New Market Spaces by Sandra Vandermerwe

Customer Capitalism: The New Business Model of Increasing Returns in New Market Spaces

by Sandra Vandermerwe


ISBN 13: 9781857882414

Format: Hardcover (256 pages)
Publisher: Nicholas Brealey Publishing
Published: 27 May 1999
Other Format: Illustrated

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What's the Secret? To Providing a World-Class Customer Experience What's the Secret? To Providing a World-Class Customer Experience by John R. DiJulius III

What's the Secret? To Providing a World-Class Customer Experience

by John R. DiJulius III


ISBN 13: 9780470196120

Format: Illustrated (320 pages)
Publisher: Wiley
Published: 27 May 2008

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