Buy Used and New Customer Services Books

Hug Your Customers: Love the Results

by Jack Mitchell

ISBN 13: 9780141015224

Format: Paperback (304 pages)
Publisher: Penguin
Published: 04 Mar 2004

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Customer Capitalism: The New Business Model of Increasing Returns in New Market Spaces

by Sandra Vandermerwe

ISBN 13: 9781861563071

Format: Illustrated (314 pages)
Publisher: JW
Published: 30 Sep 2001
Other Format: Hardcover

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The Behavioral Advantage - What the Smartest, Most Successful Companies

by Bacon

ISBN 13: 9780814472255

Format: Hardcover (320 pages)
Publisher: Amacom
Published: 01 May 2004

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How To Become A Rainmaker

by Jeffrey J Fox

ISBN 13: 9780091876548

Format: Hardcover (192 pages)
Publisher: Vermilion
Published: 05 Jul 2001

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The Eleventh Commandment: Transforming to "Own" Customers

by Sandra Vandermerwe

ISBN 13: 9780471958239

Format: Hardcover (262 pages)
Publisher: Wiley
Published: 05 Jun 1996

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Management of Sports Development

by Vassil Girginov

ISBN 13: 9780750685627

Format: Paperback (320 pages)
Publisher: A Butterworth-Heinemann Title
Published: 16 Apr 2008

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Grocery Revolution: The New Focus on the Consumer

by Barbara E. Kahn, Leigh M. McAlister

ISBN 13: 9780673998804

Format: Paperback (250 pages)
Publisher: Prentice Hall
Published: 22 Jan 1997

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Satisfied Customers Tell Three Friends, Angry Customers Tell 3,000: Running a Business in Today's Consumer-Driven World

by Pete Blackshaw

ISBN 13: 9780385522724

Format: Hardcover (208 pages)
Publisher: Broadway Business
Published: 08 Jul 2008

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The Big Book of Customer Service Training Games: Quick, Fun Activities for All Customer Facing Employees (MGMT & LEADERSHIP)

by Peggy Carlaw,Vasudha K. Deming

ISBN 13: 9780077114763

Format: Paperback (209 pages)
Publisher: McGraw Hill Professional
Published: 01 Oct 2006
Other Format: Paperback

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A Complaint is a Gift: Using Customer Feedback as a Strategic Tool: Recovering Customer Loyalty When Things Go Wrong

by Barlow

ISBN 13: 9781881052814

Format: Paperback (222 pages)
Publisher: Berrett-Koehler
Published: 01 Feb 1996

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Professional Service Firm 50 (Reinventing work)

by Tom Peters

ISBN 13: 9780375407710

Format: Hardcover (240 pages)
Publisher: Alfred A. Knopf
Published: 23 Sep 1999

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Sense and Respond: The Journey to Customer Purpose

by Susan Barlow,Stephen Parry,Mike Faulkner

ISBN 13: 9781403945730

Format: Illustrated (226 pages)
Publisher: AIAA
Published: 31 May 2005

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