The Invisible Continent: Four Strategic Imperatives of the New Economy
by Kenichi Ohmae
ISBN 13: 9781857882940
Format: Paperback (288 pages) Publisher: Nicholas Brealey Publishing Published: 10 May 2001
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The Buzz: 50 Little Things That Make a Big Difference to Worldclass Customer Service
by David Freemantle
ISBN 13: 9781857883473
Format: Paperback (126 pages) Publisher: Nicholas Brealey Publishing Published: 23 Sep 2004
Human Sigma: Managing the Employee-customer Encounter
by John H. Fleming,Jim Asplund
ISBN 13: 9781595620163
Format: Hardcover (320 pages) Publisher: Gallup Press Published: 28 Oct 2007
101 Ways to Grow Your Business
by Hugh Williams
ISBN 13: 9781905261475
Format: Paperback (128 pages) Publisher: Lawpack Publishing Ltd Published: 26 Feb 2007
Successful Selling Skills - Creating Success series: 80
by Richard Denny
ISBN 13: 9780749454104
Format: Paperback (128 pages) Publisher: Kogan Page Published: 03 May 2009
Inspire: How to Keep Your Customers When Your Competitors Can't (Financial Times Series)
by Jim Champy
ISBN 13: 9780273727569
Format: Paperback (176 pages) Publisher: Financial Times/ Prentice Hall Published: 02 Jul 2009
Becoming the Best:: How to Gain Company-wide Commitment to Total Quality
by Barry Popplewell,Alan Wildsmith
ISBN 13: 9780566028779
Format: Paperback (154 pages) Publisher: Gower Publishing Ltd Published: 06 Dec 1990 Other Format: Hardcover
CUSTOMER RELATIONSHIP MANAGEMENT
by Iod; IOD Staff
ISBN 13: 9780749432959
Format: Paperback (80 pages) Publisher: Kogan Page Published: 24 Nov 1999
CustomerCentric Selling
by Michael Bosworth,John Holland
ISBN 13: 9780071425452
Format: Hardcover (272 pages) Publisher: McGraw-Hill Education Published: 01 Dec 2003
Meet, Greet and Prosper (Knowledge Nugget Guides)
by Roy Sheppard
ISBN 13: 9781901534054
Format: Paperback (64 pages) Publisher: Centre Publishing Published: 01 Nov 2002
The Customer Comes Second: Put Your People First and Watch 'em Kick Butt
by Hal Rosenbluth,Ms. Diane McFerrin Peters
ISBN 13: 9780060526566
Format: Hardcover (304 pages) Publisher: HarperBus Published: 20 Mar 2011
How to Win Customers: Using Customer Service for a Competitive Edge
by Jacques Horovitz
ISBN 13: 9780273032885
Format: Paperback (144 pages) Publisher: Financial Times Prentice Hall Published: 29 May 1990