Buy Used and New Customer Services Books

Lifebelt: The Definitive Guide to Managing Customer Retention

by Murphy

ISBN 13: 9780471498186

Format: Illustrated (306 pages)
Publisher: John Wiley & Sons
Published: 16 Jan 2001

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Quality Customer Service (Fifty-Minute)

by Michael G. Crisp, William B. Martin

ISBN 13: 9781560522034

Format: Paperback (80 pages)
Publisher: Crisp Publications Inc
Published: 31 Dec 1993

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What Customers Like About You: Adding Emotional Value for Service Excellence and Competitive Advantage

by David Freemantle

ISBN 13: 9781857882063

Format: Paperback (288 pages)
Publisher: Nicholas Brealey Publishing
Published: 18 Nov 1999
Other Format: Hardcover

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Making Meaning: How Successful Businesses Deliver Meaningful Customer Experiences (Voices That Matter)

by Nathan Shedroff, Steve Diller, Darrel Rhea

ISBN 13: 9780321552341

Format: Paperback (160 pages)
Publisher: New Riders
Published: 05 Feb 2008

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Uncommon Practice: People Who Deliver a Great Brand Experience

by Mr Shaun Smith,Mr Andy Milligan

ISBN 13: 9780273659365

Format: Paperback (192 pages)
Publisher: Financial Times/ Prentice Hall
Published: 20 May 2002

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Customer Service Over the Phone: Techniques and Technology for Handling Customers Over the Phone (Telecom Library)

by Stephen Coscia

ISBN 13: 9781578200467

Format: Paperback (142 pages)
Publisher: Routledge
Published: 11 Jan 1999

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Customer Service Pocketbook (Management Pocketbook Series)

by Sean McManus

ISBN 13: 9781903776001

Format: Paperback (112 pages)
Publisher: Management Pocketbooks
Published: 01 Mar 2002

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Services Marketing

by Valarie Zeithaml,Mary Jo Bitner

ISBN 13: 9780071199148

Format: Paperback (624 pages)
Publisher: McGraw-Hill Education
Published: 01 Aug 2002
Other Format: Paperback

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Stop Selling, Start Partnering: The New Thinking About Finding and Keeping Customers: The New Thinking About Finding and Keeping Customers

by Larry Wilson

ISBN 13: 9780471147411

Format: Paperback (316 pages)
Publisher: Wiley
Published: 13 Feb 1996

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Building a Service Culture (Life Skills Management)

by Lifeskills International Ltd

ISBN 13: 9780566081392

Format: Paperback (160 pages)
Publisher: Gower Publishing Ltd
Published: 16 Dec 1999

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Information Masters: Secrets of the Customer Race

by John McKean

ISBN 13: 9780471988014

Format: Illustrated (300 pages)
Publisher: Wiley
Published: 13 Apr 1999

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12 Steps to Success Through Service

by Barrie Hopson,Mike Scally

ISBN 13: 9781852523404

Format: Paperback (180 pages)
Publisher: Management Books 2000 Ltd
Published: Jan 2000
Other Format: Paperback, Unknown Binding

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