12 steps to success through service

by Barrie Hopson (Author), Mike Scally (Author), Mike Scally (Author), Barrie Hopson (Author)

• Used

  Unknown Binding
  1989

  $11.97

• Used

  Paperback
  2000

  $3.69

  Satisfying the customer is the most vital factor in business success and the main priority in any business must be to win and keep the customer. This book provides a complete programme to achieve success through service by following 12 crucial steps.