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Customer Centered Growth: Five Proven Strategies for Building Competitive Advantage (Century business) Customer Centered Growth: Five Proven Strategies for Building Competitive Advantage (Century business) by R. C. Whiteley, Diane Hessan

Customer Centered Growth: Five Proven Strategies for Building Competitive Advantage (Century business)

by R. C. Whiteley, Diane Hessan


ISBN 13: 9780712677127

Format: Hardcover (320 pages)
Publisher: Random House Business Books
Published: 06 Jun 1996
Other Format: Hardcover

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Managing Key Clients Managing Key Clients by Kevin Walker,etc.,Cliff Ferguson,Paul Denvir

Managing Key Clients

by Kevin Walker,etc.,Cliff Ferguson,Paul Denvir


ISBN 13: 9780826447104

Format: Paperback (216 pages)
Publisher: Cengage Learning EMEA
Published: 08 Jun 2000
Other Format: Paperback

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The Complete Guide to Customer Service (Wiley Series in Training and Development) The Complete Guide to Customer Service (Wiley Series in Training and Development) by Linda M. Lash

The Complete Guide to Customer Service (Wiley Series in Training and Development)

by Linda M. Lash


ISBN 13: 9780471624288

Format: Hardcover (240 pages)
Publisher: John Wiley & Sons
Published: 14 Dec 1988

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Customer Service Workbook + FREE CD ROM (Business Enterprise) Customer Service Workbook + FREE CD ROM (Business Enterprise) by Neville Lake, Kristen Hickey

Customer Service Workbook + FREE CD ROM (Business Enterprise)

by Neville Lake, Kristen Hickey


ISBN 13: 9780749437893

Format: Paperback (223 pages)
Publisher: Kogan Page
Published: 03 Oct 2002

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The Ultimate Question 2.0 (Revised and Expanded Edition): How Net Promoter Companies Thrive in a Customer-Driven World The Ultimate Question 2.0 (Revised and Expanded Edition): How Net Promoter Companies Thrive in a Customer-Driven World by Fred Reichheld, Rob Markey

The Ultimate Question 2.0 (Revised and Expanded Edition): How Net Promoter Companies Thrive in a Customer-Driven World

by Fred Reichheld, Rob Markey


ISBN 13: 9781422173350

Format: Hardcover (304 pages)
Publisher: Harvard Business School Press
Published: 01 Sep 2011

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Customer Relationship Management Customer Relationship Management by Francis Buttle

Customer Relationship Management

by Francis Buttle


ISBN 13: 9780750655026

Format: Paperback (384 pages)
Publisher: A Butterworth-Heinemann Title
Published: 12 Nov 2003

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Consuming Behaviour Consuming Behaviour by John Desmond

Consuming Behaviour

by John Desmond


ISBN 13: 9780333949924

Format: Paperback (452 pages)
Publisher: Palgrave
Published: 14 Aug 2002

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Transform: How Leading Companies are Winning with Disruptive Social Technology Transform: How Leading Companies are Winning with Disruptive Social Technology by Christopher Morace,Sara Gaviser Leslie

Transform: How Leading Companies are Winning with Disruptive Social Technology

by Christopher Morace,Sara Gaviser Leslie


ISBN 13: 9780071826594

Format: Illustrated (256 pages)
Publisher: McGraw-Hill Education
Published: 16 Nov 2013

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S/NVQ Level 3 Customer Service (NVQ Customer Service) S/NVQ Level 3 Customer Service (NVQ Customer Service) by Ms Sally Bradley,Ms Lesley Hebron,Mr Allan Woods

S/NVQ Level 3 Customer Service (NVQ Customer Service)

by Ms Sally Bradley,Ms Lesley Hebron,Mr Allan Woods


ISBN 13: 9780435452278

Format: Paperback (384 pages)
Publisher: Heinemann
Published: 05 Sep 2001

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Managing the Customer Experience: Turning Customers into Advocates Managing the Customer Experience: Turning Customers into Advocates by Mr Shaun Smith,Joe Wheeler

Managing the Customer Experience: Turning Customers into Advocates

by Mr Shaun Smith,Joe Wheeler


ISBN 13: 9780273661955

Format: Paperback (272 pages)
Publisher: Financial Times/ Prentice Hall
Published: 04 Sep 2002

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