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Customer Service Training 101: Quick and Easy Techniques That Get Great Results Customer Service Training 101: Quick and Easy Techniques That Get Great Results by Renee Evenson

Customer Service Training 101: Quick and Easy Techniques That Get Great Results

by Renee Evenson


ISBN 13: 9780814472903

Format: Paperback (224 pages)
Publisher: Amacom
Published: 01 Sep 2005

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Scoring Points: How Tesco Continues to Win Customer Loyalty Scoring Points: How Tesco Continues to Win Customer Loyalty by Terry Hunt

Scoring Points: How Tesco Continues to Win Customer Loyalty

by Terry Hunt


ISBN 13: 9780749435783

Format: Hardcover (272 pages)
Publisher: Kogan Page
Published: 03 Oct 2003

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Once a Customer, Always a Customer: How to Deliver Customer Service That Creates Customers for Life Once a Customer, Always a Customer: How to Deliver Customer Service That Creates Customers for Life by Chris Daffy

Once a Customer, Always a Customer: How to Deliver Customer Service That Creates Customers for Life

by Chris Daffy


ISBN 13: 9781860761645

Format: Paperback (304 pages)
Publisher: Oak Tree Press
Published: 18 Mar 2011
Other Format: Paperback

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The Customer-Centered Enterprise: How IBM and Other World-Class Companies Achieve Extraordinary Results by Putting Customers First The Customer-Centered Enterprise: How IBM and Other World-Class Companies Achieve Extraordinary Results by Putting Customers First by Harvey Thompson

The Customer-Centered Enterprise: How IBM and Other World-Class Companies Achieve Extraordinary Results by Putting Customers First

by Harvey Thompson


ISBN 13: 9780071352109

Format: Hardcover (224 pages)
Publisher: McGraw-Hill Education
Published: 01 Jan 2000

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Improve Your Profits: Satisfying Customers Improve Your Profits: Satisfying Customers by Ronald Sewell,Lord Young

Improve Your Profits: Satisfying Customers

by Ronald Sewell,Lord Young


ISBN 13: 9781852510404

Format: Hardcover (256 pages)
Publisher: Mercury Business Books
Published: 19 May 1988

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The New Market Leaders: Who's Winning and How in the Battle for Customers The New Market Leaders: Who's Winning and How in the Battle for Customers by Fred Wiersema

The New Market Leaders: Who's Winning and How in the Battle for Customers

by Fred Wiersema


ISBN 13: 9780743204651

Format: Hardcover (288 pages)
Publisher: Free Press
Published: 03 Sep 2001

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Real Time: Preparing for the Age of the Never Satisfied Customer Real Time: Preparing for the Age of the Never Satisfied Customer by Regis McKenna

Real Time: Preparing for the Age of the Never Satisfied Customer

by Regis McKenna


ISBN 13: 9780875847948

Format: Large Print (204 pages)
Publisher: Harvard Business Review Press
Published: 08 Aug 1997

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Keep the Right Customers: The Key Steps to Profitable Customer Retention Keep the Right Customers: The Key Steps to Profitable Customer Retention by Mark Stewart

Keep the Right Customers: The Key Steps to Profitable Customer Retention

by Mark Stewart


ISBN 13: 9780077091392

Format: Paperback (200 pages)
Publisher: McGraw-Hill Publishing Co.
Published: 01 Jun 1996

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The Horizontal Organization: What the Organization of the Future Actually Looks Like and How It Delivers Value to Customers The Horizontal Organization: What the Organization of the Future Actually Looks Like and How It Delivers Value to Customers by Frank Ostroff

The Horizontal Organization: What the Organization of the Future Actually Looks Like and How It Delivers Value to Customers

by Frank Ostroff


ISBN 13: 9780195121384

Format: Illustrated (272 pages)
Publisher: Oxford University Press
Published: 18 Feb 1999

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CUSTOMER MANIA!: It’s Never Too Late to Build a Customer-Focused Company CUSTOMER MANIA!: It’s Never Too Late to Build a Customer-Focused Company by Ken Blanchard

CUSTOMER MANIA!: It’s Never Too Late to Build a Customer-Focused Company

by Ken Blanchard


ISBN 13: 9780007210503

Format: Paperback (208 pages)
Publisher: HarperNonFiction
Published: 07 Nov 2005

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Service Breakthroughs: Changing the Rules of the Game Service Breakthroughs: Changing the Rules of the Game by James L. Heskett,Earl W. Sasser,et al

Service Breakthroughs: Changing the Rules of the Game

by James L. Heskett,Earl W. Sasser,et al


ISBN 13: 9780029146750

Format: Hardcover (336 pages)
Publisher: The Free Press
Published: 17 Sep 1990

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The DNA of Customer Experience: How Emotions Drive Value The DNA of Customer Experience: How Emotions Drive Value by C. Shaw

The DNA of Customer Experience: How Emotions Drive Value

by C. Shaw


ISBN 13: 9780230500006

Format: Illustrated (206 pages)
Publisher: Palgrave Macmillan
Published: 11 May 2007

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