Buy Used and New Customer Services Books

Return on Customer: Creating maximum value from your scarcest resource

by Don Peppers,Martha Rogers,Ph.D.

ISBN 13: 9781904879343

Format: Paperback (256 pages)
Publisher: Cyan Books and Marshall Cavendish
Published: 15 Sep 2005

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Total Customer Service: The Ultimate Weapon

by William H. Davidow,Bro Uttal

ISBN 13: 9780060920098

Format: Paperback (240 pages)
Publisher: HarperCollins
Published: 07 Aug 1990
Other Format: Hardcover

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Indispensable: How to Become the Company That Your Customers Can't Live Without

by Joe Calloway

ISBN 13: 9780471703082

Format: Hardcover (240 pages)
Publisher: Wiley
Published: 15 Apr 2005

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Customers.Com: How to Create a Profitable Business Strategy for the Internet and Beyond

by Patricia B. Seybold,Ronni T. Marshak

ISBN 13: 9780812930375

Format: Hardcover (360 pages)
Publisher: Times Books
Published: Nov 1998

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Fish! Tales: Real-Life Stories to Help You Transform Your Workplace and Your Life

by Stephen C. Lundin

ISBN 13: 9780786868681

Format: Hardcover (176 pages)
Publisher: Hachette USA
Published: Apr 2002
Other Format: Hardcover, Paperback

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Eight to Great: Eight Steps to Delivering an Exception Customer Experience

by Greg Gianforte

ISBN 13: 9781419695582

Format: Paperback (124 pages)
Publisher: Booksurge Llc
Published: 10 Jul 2008

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Bag the Elephant: How to Win and Keep Big Customers

by Steve Kaplan

ISBN 13: 9781885167620

Format: Hardcover (208 pages)
Publisher: Bard Press
Published: 01 Sep 2005

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Inconvenience Stores: One Year in U.K. Customer Service

by Mark Bradley

ISBN 13: 9780954867812

Format: Paperback (176 pages)
Publisher: Ardra Press
Published: 01 Dec 2004

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Life After the 30–Second Spot: Energize Your Brand With a Bold Mix of Alternatives to Traditional Advertising (Adweek Books)

by Joseph Jaffe

ISBN 13: 9780471718376

Format: Hardcover (304 pages)
Publisher: John Wiley & Sons
Published: 01 Jul 2005

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Perfect Customer Care (Perfect S.)

by Ted Johns

ISBN 13: 9780099406211

Format: Paperback (208 pages)
Publisher: Random House Business
Published: 05 Aug 1999
Other Format: Paperback

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Total Customer Satisfaction: A Strategic Approach (Financial Times Series)

by Jacques Horovitz, M Jurgens

ISBN 13: 9780273034476

Format: Hardcover (320 pages)
Publisher: Financial Times/ Prentice Hall
Published: 22 May 1992

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Crowning the Customer: How to Become Customer-driven

by Sen. Feargal Quinn

ISBN 13: 9780862789527

Format: Paperback (160 pages)
Publisher: O'Brien Press Ltd
Published: 24 Feb 2006
Other Format: Paperback

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