Total Customer Service: The Ultimate Weapon : A Six Point Plan for Giving Your Business the Competitive Edge in the 1990's

Total Customer Service: The Ultimate Weapon : A Six Point Plan for Giving Your Business the Competitive Edge in the 1990's

by WilliamH.Davidow (Author), Bro Uttal (Author)

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Format: Hardcover
Pages: 227
Publisher: Harpercollins
Published: Sep 1989

ISBN 10: 0060161809
ISBN 13: 9780060161804