Buy Used and New Customer Services Books

Customer Care Excellence: How to Create an Effective Customer Focus (Customer Care Excellence: How to Create an Effective Customer Care)

by N/A

ISBN 13: 9780749450663

Format: Paperback (256 pages)
Publisher: Kogan Page
Published: 03 Jan 2008

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Services Marketing

by N/A

ISBN 13: 9780136118749

Format: Paperback (648 pages)
Publisher: Pearson Education
Published: 01 Jan 2010
Other Format: Paperback

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Complexity Avalance: Overcoming the Threat to Technology Adoption

by N/A

ISBN 13: 9780984213009

Format: Hardcover (200 pages)
Publisher: Point B, Inc
Published: 19 Oct 2009

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Social Media Marketing: Strategies for Engaging in Facebook, Twitter & Other Social Media: Promoting Your Company Through Viral Marketing

by N/A

ISBN 13: 9780789742841

Format: Paperback (360 pages)
Publisher: QUE
Published: 18 Jun 2010

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The Kindness Revolution: The Company-wide Culture Shift That Inspires Phenomenal Customer Service

by Ed Horrell

ISBN 13: 9780814473078

Format: Hardcover (208 pages)
Publisher: Amacom
Published: 01 Aug 2006

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Empowered: Unleash Your Employees, Energize Your Customers, Transform Your Business

by Josh Bernoff,Ted Schadler

ISBN 13: 9781422155639

Format: Hardcover (272 pages)
Publisher: Harvard Business School Press
Published: 01 Sep 2010

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Mastering Your Key Accounts: Maximize Relationships, Create Strategic Partnerships, Increase Sales

by Stephan Schiffman

ISBN 13: 9781593375348

Format: Paperback (288 pages)
Publisher: Adams Media
Published: 25 Feb 2007

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The Fred Factor: Every Person's Guide to Making the Ordinary Extraordinary!

by Mark Sanborn

ISBN 13: 9780937539620

Format: Paperback (80 pages)
Publisher: Executive Books
Published: 01 Jun 2002

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Customer Service: New Rules for a Social Media World (Que Biz-Tech)

by Peter Shankman

ISBN 13: 9780789747099

Format: Paperback (208 pages)
Publisher: QUE
Published: 16 Dec 2010

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Managing Customer Relationships: A Strategic Framework

by Don Peppers,Martha Rogers

ISBN 13: 9780470423479

Format: Hardcover (512 pages)
Publisher: John Wiley & Sons
Published: 08 Feb 2011
Other Format: Hardcover

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Why They Don't Buy: Make Your Online Customer Experience Work

by Max Mckeown

ISBN 13: 9780273656746

Format: Hardcover (256 pages)
Publisher: Financial Times/ Prentice Hall
Published: 30 Oct 2001

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Beyond the Familiar: Long-Term Growth Through Customer Focus and Innovation

by Patrick Barwise,Sean Meehan

ISBN 13: 9780470976319

Format: Hardcover (184 pages)
Publisher: John Wiley & Sons
Published: 11 Mar 2011

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