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Delivering Knock Your Socks Off Service Delivering Knock Your Socks Off Service by Kristin J. Anderson, Ron Zemke

Delivering Knock Your Socks Off Service

by Kristin J. Anderson, Ron Zemke


ISBN 13: 9780814477779

Format: Paperback (130 pages)
Publisher: Pfeiffer Wiley
Published: 28 Oct 1991
Other Format: Paperback

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Scoring Points: How Tesco Continues to Win Customer Loyalty Scoring Points: How Tesco Continues to Win Customer Loyalty by Terry Hunt

Scoring Points: How Tesco Continues to Win Customer Loyalty

by Terry Hunt


ISBN 13: 9780749447526

Format: Hardcover (304 pages)
Publisher: Kogan Page
Published: 03 Nov 2006
Other Format: Illustrated

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Strategic Customer Care: An Evolutionary Approach to Improving Customer Care and Profitability: An Evolutionary Approach to Increasing Customer Value and Profitability Strategic Customer Care: An Evolutionary Approach to Improving Customer Care and Profitability: An Evolutionary Approach to Increasing Customer Value and Profitability by Stanley A. Brown

Strategic Customer Care: An Evolutionary Approach to Improving Customer Care and Profitability: An Evolutionary Approach to Increasing Customer Value and Profitability

by Stanley A. Brown


ISBN 13: 9780471643425

Format: Hardcover (320 pages)
Publisher: Wiley
Published: 15 Jul 1999

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Process Mastering: How to Establish and Document the Best Known Way to Do a Job (Productivity's Shopfloor) Process Mastering: How to Establish and Document the Best Known Way to Do a Job (Productivity's Shopfloor) by Paul Harsin, Ray W. Wilson

Process Mastering: How to Establish and Document the Best Known Way to Do a Job (Productivity's Shopfloor)

by Paul Harsin, Ray W. Wilson


ISBN 13: 9780527763442

Format: Paperback (168 pages)
Publisher: Productivity Press
Published: 01 Jan 1998

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Fish Sticks Fish Sticks by Stephen C. Lundin, John Christensen, Harry Paul

Fish Sticks

by Stephen C. Lundin, John Christensen, Harry Paul


ISBN 13: 9780786868162

Format: Hardcover (144 pages)
Publisher: Hyperion Books
Published: Jan 2003
Other Format: Hardcover, Paperback

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Batteries Included!: Creating Legendary Service Batteries Included!: Creating Legendary Service by Nigel Barlow

Batteries Included!: Creating Legendary Service

by Nigel Barlow


ISBN 13: 9780712680684

Format: Paperback (288 pages)
Publisher: Random House Business
Published: 01 Jun 2001
Other Format: Hardcover

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The Customer Challenge The Customer Challenge by Tom. Johnson

The Customer Challenge

by Tom. Johnson


ISBN 13: 9780273626336

Format: Hardcover (256 pages)
Publisher: Financial Times/ Prentice Hall
Published: 27 Jun 1997

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The Outside-In Corporation: How to Build a Customer-centric Organization fro Breakthrough Results: How to Build a Customer-centric Organization for Breakthrough Results The Outside-In Corporation: How to Build a Customer-centric Organization fro Breakthrough Results: How to Build a Customer-centric Organization for Breakthrough Results by Barbara Bund

The Outside-In Corporation: How to Build a Customer-centric Organization fro Breakthrough Results: How to Build a Customer-centric Organization for Breakthrough Results

by Barbara Bund


ISBN 13: 9780071459310

Format: Hardcover (272 pages)
Publisher: McGraw-Hill Professional
Published: 01 Nov 2005

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Satisfaction Guaranteed Satisfaction Guaranteed by Byrd Baggett

Satisfaction Guaranteed

by Byrd Baggett


ISBN 13: 9781558532861

Format: Hardcover (126 pages)
Publisher: Rutledge Hill Press,U.S.
Published: 01 Mar 1994

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How to Become a Rainmaker: The Rules for Getting and Keeping Customers and Clients How to Become a Rainmaker: The Rules for Getting and Keeping Customers and Clients by Jeffrey J. Fox

How to Become a Rainmaker: The Rules for Getting and Keeping Customers and Clients

by Jeffrey J. Fox


ISBN 13: 9780786865956

Format: Hardcover (192 pages)
Publisher: Hachette Books
Published: May 2000
Other Format: Hardcover

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Customer Connections: New Strategies for Growth Customer Connections: New Strategies for Growth by Robert E Wayland, Paul M Cole

Customer Connections: New Strategies for Growth

by Robert E Wayland, Paul M Cole


ISBN 13: 9780875847993

Format: Hardcover (267 pages)
Publisher: Harvard Business School Press
Published: 01 Sep 1997

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Managing the Monkey: How to Defuse the Conflicts That Can Lead to Violence in the Workplace Managing the Monkey: How to Defuse the Conflicts That Can Lead to Violence in the Workplace by Mark Dawes,Denise Winn

Managing the Monkey: How to Defuse the Conflicts That Can Lead to Violence in the Workplace

by Mark Dawes,Denise Winn


ISBN 13: 9781899398027

Format: Paperback (148 pages)
Publisher: Human Givens Publishing Ltd
Published: 30 Nov 1999

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