The Behavioral Advantage - What the Smartest, Most Successful Companies
by Bacon
ISBN 13: 9780814472255
Format: Hardcover (320 pages) Publisher: Amacom Published: 01 May 2004
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Delivering Customer Service: A Practical Guide to Managing Successful Customer Relationships (How to)
by Sheila Payne
ISBN 13: 9781857034868
Format: Paperback (184 pages) Publisher: How To Books Ltd Published: May 1999
Customer is King: How to Exceed Their Expectations (Virgin business guides)
by Robert Craven
ISBN 13: 9780753506882
Format: Paperback (192 pages) Publisher: Virgin Books Published: 04 Jul 2002
Relationship Marketing: Exploring Relational Strategies in Marketing
by Mr John Egan
ISBN 13: 9780273713197
Format: Paperback (336 pages) Publisher: Financial Times/ Prentice Hall Published: 03 Apr 2008
The Art of Retail Buying: An Insider′s Guide to the Best Practices from the Industry
by Marie–Louise Jacobsen
ISBN 13: 9780470823224
Format: Vinyl Bound (416 pages) Publisher: John Wiley & Sons Published: 23 Jan 2009
Service Level Agreements: Managing Cost and Quality in Service Relationships
by Andrew Hiles
ISBN 13: 9780412542404
Format: Hardcover (126 pages) Publisher: Thomson Learning Published: 04 Mar 1993
All-To-One: The Winning Model for Marketing in the Post Internet Economy
by Steve Luengo-Jones
ISBN 13: 9780077097998
Format: Hardcover (289 pages) Publisher: McGraw-Hill Education / Australia Published: 01 Nov 2000
Competitive Customer Care: A Guide to Keeping Customers
by Merlin Stone, Laurie Young
ISBN 13: 9781855240520
Format: Paperback (352 pages) Publisher: Croner Publications Published: Jan 1992
The Customer Revolution
by Patricia Seybold
ISBN 13: 9780712669856
Format: Paperback (416 pages) Publisher: Random House Business Published: 04 Apr 2002 Other Format: Hardcover
Customer Care (UK PROFESSIONAL BUSINESS Management / Business)
by Roland Bee, Frances Bee
ISBN 13: 9780852927762
Format: Paperback (96 pages) Publisher: Chartered Institute of Personnel and Development Published: 01 Feb 1999 Other Format: Paperback
Customer Loyalty: How to Earn it, How to Keep it (Jossey-Bass Business and Management Reader)
by Jill Griffin
ISBN 13: 9780787908607
Format: Paperback (256 pages) Publisher: Jossey Bass Published: 12 Jun 1997 Other Format: Paperback
Once a Customer, Always a Customer
by Chris Daffy
ISBN 13: 9781860760341
Format: Paperback (240 pages) Publisher: Oak Tree Press Published: 01 Sep 1996 Other Format: Paperback